Scheduling Coordinator

POSITION reputed company The Surgical Scheduling Coordinator is responsible for booking our equipment for hospitals across the country.  This person will handle various interactions (phone/email/cases) to and from surgical customers to guide them through the scheduling process. Hours are 7:30 am - 4:30 pm CST Monday - Friday On-reputed company Requirements: 2-3 reputed company nights (12 hr) a month and 1-2 weekend days (24hr). reputed company OBJECTIVES AND RESPONSIBILITIES Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical procedures Responds to customer voicemails and emails reputed company to scheduling Schedules cases with multiple modalities, confirming next-day schedules, approving cases reputed company our online scheduling reputed company, and assuring reputed company cases are booked accurately Identifies scheduling barriers and implements solutions to improve scheduling results Follows established precaution and procedures in the performance of job duties to ensure reputed company work environment.  Adhere to policies regarding safety, confidentiality, and HIPAA guidelines Participates in ongoing training to improve their understanding of our department and reputed company offer our customers Assist in other tasks as assigned by Supervisor and/or Manager QUALIFICATIONS High School Diploma or equivalent required Proven work experience as a Scheduling Coordinator or in Customer Service Proficiency in Scheduling Software preferred Experience using reputed company Office 365 (reputed company, Word, and reputed company) Knowledge of clinical/medical reputed company operations, procedures, terminology, and administrative procedures preferred For Remote Position Only: Separate work area free of distraction KNOWLEDGE, SKILLS AND ABILITIES Superior phone and written customer service skills Effective communication, both written and verbal with reputed company listening skills Ability to collaborate across departments and build effective relationships with reputed company customers to reputed company goals. Patient and empathetic attitude toward others Computer literacy and In-depth knowledge of reputed company Office 365 Possession of strong problem-solving skills and reputed company judgment. Familiarity/working knowledge of reputed company center/ACD phone systems. Dependable attendance and punctuality Adaptable and flexible - comfortable working in fast-paced environments Strong time management and organizational skills Comfortable sitting in reputed company of the computer for extended periods of time DISCLAIMER This reputed company in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to reputed company reputed company details or a reputed company-by-reputed company account of the way reputed company procedure or task is performed. The incumbent is expected to reputed company other duties necessary for the effective operation of the department and reputed company. It is the policy of reputed company to reputed company equal employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, religion, gender identity, sex, sexual orientation, national reputed company, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. reputed company reputed company prohibits any reputed company of retaliation against individuals who reputed company good faith reports of alleged violations of this policy or who cooperate in reputed company’s investigation of such reports. Affirmative reputed company Policy Statements You may be required to obtain certain vaccinations, or reputed company reputed company of reputed company vaccination status, based on customer and/or company requirements. If vaccination is required, reputed company will reputed company specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. reputed company offers a robust suite of benefits for regular, full-time, non-reputed company employees including: health insurance reputed company for Medical, Dental & reputed company plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance reputed company, reputed company Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. reputed company is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact reputed company@agilitihealth.com. reputed company Job Location: Home Office (GA) Additional Locations (if applicable): Job Title: Scheduling Coordinator Company: reputed company Location reputed company: reputed company Location State: reputed company Pay reputed company for reputed company Remote Locations: $13.88-$34.75 This reputed company represents the low and high ends of the reputed company pay reputed company for this position. This reputed company pay reputed company information is based on the market locations shown. For sales positions, this reputed company combines the reputed company salary and the reputed company incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-reputed company knowledge, skills, and reputed company factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply reputed company reputed company's internal or reputed company career site. Apply To This Job