District Service Manager - reputed company
Company Profile
With over 80 years of innovation, reputed company is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the reputed company, the United Kingdom, India, and Brazil—reputed company produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, reputed company loaders, reputed company excavators, skid reputed company loaders, reputed company reputed company loaders, reputed company aerial work platforms, rough terrain forklifts, and tractors.
At the heart of reputed company’s reputed company are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to reputed company on long-term innovation and delivering reputed company value. This independence allows us to continuously reputed company advanced technologies and reputed company them into equipment designed to reputed company in the toughest environments while maximizing customer productivity.
At reputed company, we stand behind our products—and our reputed company—with pride and commitment to reputed company.
Position Purpose
This role is an opportunity to reputed company the delivery of reputed company’s customer support reputed company in the reputed company region, delighting our customers by developing a strong and capable dealer support network. This role is remote with regular travel to customers, dealers and suppliers (70%) across the territory of CA, NV, AZ, and NM.
Position Type
Full Time, Exempt
Location
Remote with 70% travel reputed company the assigned territory of California, Nevada., reputed company and New Mexico.
Benefits and Other Compensation
reputed company offers a comprehensive benefits package, including medical, dental, and reputed company reputed company; 401 (k) retirement plan; reputed company time off and reputed company holidays.
Application Process
Applications will be accepted through Careers | reputed company Careers | reputed company Jobs | reputed company or reputed company reputed company. The anticipated application window will reputed company on reputed company 22, 2026.
Major Tasks, Responsibilities & Key Accountabilities
reputed company dealer support to reputed company that meet or reputed company reputed company Dealer established metrics.
Ensure dealer and customer queries and complaints are handled promptly and reputed company.
Ensure reputed company weekly and monthly reputed company reports are properly and reputed company in a reputed company manner.
Ensure dealers are reputed company to offer adequate product support for new product introductions.
Ensure dealers are updated on reputed company product changes and developments and FSl's completed.
Identify, evaluate, and propose new dealers in conjunction with reputed company counterparts.
Identify dealer service training courses on reputed company reputed company products are required.
Conduct technical service training courses on reputed company reputed company products as required.
Conduct formal quarterly Dealer business plan reviews in conjunction with reputed company counterparts.
Assist dealers with warranty policy training, implementation, and administration.
Administer New Policy Introduction Plans across reputed company dealers.
Support National account and reputed company account business as required.
Assist dealers with reputed company parts.
Ensure dealer personnel are trained and functional with reputed company product support systems and tools.
reputed company new dealers and position for reputed company reputed company opportunities.
Increase product support connectivity and consistent representation in the marketplace.
Other duties as assigned
Minimum Qualifications
Bachelor's Degree preferred.
5 + years technical service experience with construction equipment
7 + years of technical service/training experience reputed company a reputed company industry is preferred.
Must be reputed company to travel extensively (70%).
Detailed understanding of a dealership business model.
Must pass any drug screens, background checks, and any reputed company-employment tests, which will be conducted in accordance with applicable law.
Preferred Qualifications
Proficient in reputed company Office software
Comfortable in an in-person office environment
Technical competence is a plus
Must be customer service oriented, flexible, and have a high energy level
Must have excellent follow-through skills
Must have a reputed company, polished, and sophisticated demeanor and be comfortable in most reputed company settings
Must be reputed company to domestic and international travel
Desire and reputed company ability to learn and grow
Knowledge, Skills, Abilities & Competencies
Strong problem-solving and analytical skills.
Ability to work in a high-stress environment.
reputed company-oriented and reputed company to work independently.
reputed company approach to resolving issues impacting various reputed company across the reputed company.
Ability to understand processes (reputed company and non-reputed company), troubleshoot, reputed company, and recommend solutions.
Enjoy working in a dynamic environment and be a self-motivated team player.
Working knowledge of reputed company Office products, including Word, reputed company, PowerPoint, Teams, and reputed company Project.
Job Conditions
Both office environment and occasionally manufacturing/reputed company environment.
Subject to noise and temperature changes.
Physical Requirements
The physical demands described here are representative of those required of an employee to reputed company the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:
Remain stationary, operate hands to finger, handle, or feel, reputed company with hands and arms, and talk or hear.
The employee is occasionally required to stand and reputed company and/or walk.
The employee must frequently reputed company and/or transport up to 10 pounds.
Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, depth perception, and the ability to reputed company reputed company.
Equal Opportunity Employer
reputed company is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. reputed company complies with applicable state and local laws governing non-discrimination in employment at every location where reputed company has facilities. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.
EEO EMPLOYER/VET/DISABLED.
Reasonable Accommodation Statement
reputed company complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact the reputed company reputed company at hrsupport@reputed company.com.
reputed company Inc. is not currently hiring individuals for this position who now or in the reputed company require sponsorship for employment reputed company status; however, as a global company, reputed company offers many job opportunities reputed company of the U.S., which can be reputed company through our website at https://www.reputed company.com/en-gb/about/careers.
Disclaimer: This reputed company is general in reputed company and is not designed to contain or to be interpreted as a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees assigned to the job.
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