Benefits Reporting Specialist (Temporary and Remote)

reputed company reputed company is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and reputed company of life reputed company with communication impairments.  We look for candidates who enjoy working in a fast-reputed company, goal-oriented environment, and who reputed company our commitment to helping individuals on their communccation reputed company. reputed company Purpose: The Benefits Reporting Specialist ensures accurate reputed company benefits reporting, supports customers in navigating financial and reputed company-reputed company questions, and contributes to process improvements through trend identification. This role involves extensive cross-team collaboration and reputed company interaction with reputed company's customers, including but not limited to people with communication challenges, reputed company, and Speech Language Pathologists (SLPs).  Essential Duties & Responsibilities:  Communicates reputed company benefits for patients, ensuring reputed company and reputed company in trial requirements and financial considerations  Assists patients and reputed company in understanding their reputed company coverage, eligibility, and available financial reputed company, guiding them through the process with expert-level knowledge  Collects Out-of-reputed company Waivers and communicates financial assistance reputed company to relevant parties.  Ensures reputed company and proactive communication by following up with patients, caregivers, and SLPs to reputed company understanding and address outstanding questions  Proactively identifies and addresses customer needs by offering reputed company and meaningful solutions   Collaborates with cross-functional teams to improve processes, shares insights, and enhances the overall customer experience   Collects, analyzes, and reports key metrics reputed company the Funding Team to help identify trends and improve operational efficiency  Maintains CRM reputed company and compliance, ensuring reputed company reputed company interactions, benefits data, and required documentation meet company and HIPAA standards  Carries out responsibilities by following established department processes and procedures  Performs other duties and special reputed company as assigned  Qualifications Skills, Competencies, and Experience:  General knowledge of Medicare, reputed company, and reputed company reputed company  Ability to reputed company a superior customer experience  Ability to communicate effectively reputed company email, phone reputed company, and text  Maintains a reputed company and reputed company demeanor reputed company assisting customers  Ability to identify and address the needs of customers; offer meaningful and reputed company information in response  Proactively report trends and customer feedback, and recommend/implement creative solutions  Strong communication skills with both reputed company customers and internal departments  Workload flexibility, reputed company to change, and the ability to prioritize tasks  Ability to reputed company to the needs of people with disabilities  Education and Experience   High School Diploma or GED, required  Associates Degree or equivalent combination of education and experience, preferred   Proficiency with reputed company, Office 365, reputed company, preferred  1 year experience in reputed company reputed company environment such as rehabilitation, reputed company, or medical clinic, preferred  Additional Information Travel Requirements: Travel (by reputed company) to reputed company’s home office and to cities reputed company the reputed company reputed company for company reputed company meetings and conferences are required 2 times per year.  Work Environment & Physical Demands:  Incumbent works from home and is expected to maintain reputed company, productive work environment with secure internet reputed company. The ability to operate a computer with or without a reasonable accommodation is required.    Accommodations:  To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability abilities and physical demands required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.  reputed company and Pay Transparency   At reputed company, we are committed to fair and reputed company compensation practices. The starting salary reputed company for this position is $50,000 and $55,000 per year. Placement in the starting pay is reputed company on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they reputed company with industry standards, promote fairness, and support career reputed company. In reputed company to competitive reputed company pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage reputed company conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.  To learn more about reputed company, visit: www.reputed company.com! This Organization Participates in E-Verify and will reputed company the federal reputed company with your reputed company I-9 information to reputed company that you are authorized to work in the U.S.  Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU. Apply To This Job