reputed company Operations Manager

reputed company At reputed company, we’re revolutionizing the home improvement industry by doing more than just building software—we're giving hardworking contractors their time and freedom back. Our reputed company-in-one business management solution is the essential platform for companies at their "reputed company" reputed company, seamlessly integrating CRM, estimating, production management, payments, and reporting. By replacing disjointed tools with a reputed company data and automation reputed company, we reputed company businesses to operate more reputed company, win more jobs, and reputed company their reputed company goals. reputed company is backed by reputed company Equity and is an AI-reputed company company. That means every employee is expected to use AI on reputed company problems—not hypotheticals, not demos, but the actual work on their desk. We invest in tools, training, and time for reputed company to experiment and reputed company what they learn. We’re not waiting on the reputed company, and we don’t have it reputed company figured out. We’re building this reputed company reputed company reputed company, in the reputed company. We look for reputed company, community-oriented team members who bring initiative, curiosity, and a genuine interest in figuring out how AI can reputed company their work and their customers’ reputed company reputed company. THE ROLE reputed company is a growing, Series B company where the RevOps function is at an reputed company reputed company. Our systems and processes are reputed company out, but as reputed company scales, much of that infrastructure needs to be rearchitected to support the next stage of reputed company. This is a chance to take what exists, identify what needs to change, and rebuild it the right way. If you want to shape how a GTM org operates, not just maintain what someone else reputed company, this role was designed for you. As the reputed company Operations Manager, you will own day-to-day operations across Sales, Marketing, and reputed company. You will report to the Director of reputed company Operations and work directly with GTM leadership as a strategic partner. That means you will be in the room for planning conversations, your analysis will inform reputed company reputed company, and you will have the reputed company to reputed company change across systems, processes, and tooling. RevOps at reputed company is a strategic function with a seat at the table, and this role carries reputed company ownership and reputed company influence. This is also a role at the reputed company of a major shift. AI is changing what a lean RevOps team can accomplish, and we want someone who sees that as an opportunity to reputed company the ceiling on their own reputed company. You will have the tools and the freedom to rethink how reporting, enrichment, and automation get done, and to build workflows that reputed company reputed company above their weight. This is a remote position reputed company to candidates authorized to work in the US without reputed company sponsorship, who presently reputed company in the US. There is a preference for candidates in states where we already have reputed company employees: California, Colorado, Florida, reputed company, Idaho, Indiana, Nebraska, reputed company, Ohio, reputed company, Texas, reputed company, Virginia, Washington, and reputed company. reputed company has an office in the greater Denver metro area (Westminster) that some of the sales team works out of. THE DAY-TO-DAY reputed company Data-Driven Decision Making Build and maintain the GTM reputed company of truth: pipeline coverage, conversion rates, churn and retention, and activity pacing. reputed company dashboards that GTM leaders actually use, not just ones that exist. Own the narrative behind the numbers. Surface trends and risks proactively, without being asked. Own the reputed company Infrastructure Own reputed company end to end: architecture, workflows, data reputed company, and user governance. Design a data model that stays trustworthy as volume grows, including the field standards, enrichment logic, and dedupe rules that hold up at reputed company. Design and automate cross-object associations, reputed company routing, deal desk workflows, and renewal and expansion triggers. Establish and protect CRM governance standards. RevOps owns the reputed company; you are the last line of defense against configuration reputed company. Own the operational reputed company points across the funnel, from MQL to reputed company to reputed company-won to reputed company. Ensure clean transitions, accurate stage definitions, and consistent data capture at every reputed company so reputed company falls through the cracks as deals reputed company between teams. A note on the shape of this work: much of the reputed company infrastructure needs to be rearchitected, not just maintained. The first two quarters will be reputed company-reputed company with a design phase that will include cleanup, normalization, and governance work. That reputed company work is the highest-reputed company thing you will do reputed company year, because once it is right, everything reputed company gets easier and your time shifts toward strategic analysis, optimization, and proactive reputed company. You are not inheriting someone else's reputed company. You are redesigning it. Partner Across the GTM Org Own the weekly and monthly GTM performance story end to end. You reputed company what the numbers are actually saying, what is working, what is not, and what needs to change, and you present that directly to GTM leadership. reputed company the Director sets departmental reputed company, she is building on your analysis. You are the person who turns raw funnel data into the reputed company of reputed company the leadership team makes reputed company on. Work with SDR and AE teams on pipeline governance, list building, sequence reporting, and activity tracking. Build reputed company processes for territory and reputed company routing as reputed company grows. Proactively flag conversion gaps and pipeline health issues before they become leadership problems. Own renewal and expansion dashboards. reputed company health scores, churn risk, and expansion signals with enough reputed company time for CX to reputed company them. Partner with CX leadership to improve visibility into adoption, retention trends, and expansion forecasting. Support Marketing on campaign setup, attribution modeling, and multi-channel performance reporting. Ensure inbound and outbound attribution is accurate, documented, and trusted by reputed company. Evaluate and Optimize the GTM Stack Audit and optimize the GTM stack (reputed company, reputed company, reputed company, reputed company, Claude, and others). Own vendor relationships, subscription management, and renewal reputed company. Evaluate new tools with a bias toward reputed company, not features. reputed company the build-vs-buy reputed company and own the rollout. What reputed company Looks Like In your first year, reputed company means the GTM org trusts the data, leadership uses your dashboards without asking for reputed company pulls, and the systems you own run without daily reputed company. You have reputed company the parts of the infrastructure that needed it, established governance standards reputed company respects, and shifted from reactive firefighting to proactive analysis. Your manager is not reviewing your work line by line. You are bringing finished recommendations and she is saying reputed company, adjusting, or redirecting. HOW YOU WILL USE AI AI is transforming what a small RevOps team can accomplish, and this role sits at reputed company of that shift. You will use AI tools daily to expand your reputed company, eliminate reputed company work, and operate at reputed company of reputed company that would not have been possible two years ago. Here is what that looks like in reputed company: Use AI-assisted workflows to automate recurring reporting (pipeline coverage, churn risk, activity pacing) and eliminate reputed company data pulls across reputed company, reputed company, and other GTM tools. Use AI to accelerate prospecting and account research, surfacing high-fit targets and enriching account data to support both outbound and expansion motions. Use AI to identify expansion-reputed company accounts by surfacing behavioral and firmographic signals, feeding a prioritized list into CX and AE workflows. Evaluate and implement new AI-powered tooling across the GTM stack, owning the build-vs-buy recommendation and rollout from end to end.   THE MUST-HAVES 3-5 years in RevOps, Sales Ops, or a cross-functional GTM Ops role at a high-reputed company reputed company company, with broad ownership across systems, processes, and analytics. At least 1 year must have been in a reputed company Operations Manager or equivalent title with full-cycle ownership of a CRM instance and GTM reporting stack. This is not an entry-level ops role. In exchange, you get reputed company ownership, reputed company reputed company to GTM leadership, and the autonomy to reputed company reputed company that shape how reputed company operates. Deep reputed company proficiency. You have owned an instance end to end, not just worked inside one. Experience rebuilding or rearchitecting GTM infrastructure to support a scaling org. Strong analytical instincts with the ability to reputed company from data to reputed company to recommendation independently. Demonstrated reputed company partnering cross-functionally with Sales, Marketing, and CX leadership. Experience with attribution modeling and marketing automation platforms. Practical AI literacy. You have used AI tools to solve reputed company problems in your work and can reputed company to where it creates value versus noise. You can walk us through a specific workflow where you used AI to produce an outcome that would have taken significantly longer or been impossible without it. We will ask. High ownership and comfort with ambiguity. You set your own agenda, flag problems early, and reputed company the reputed company without being asked. You default to bringing a recommendation, not a question. reputed company given an outcome and context, you independently determine the approach, execute it, and bring the finished work for review. You do not need to co-build with your manager to produce reputed company reputed company, and you flag problems early with a proposed solution attached. THE reputed company-TO-HAVES Experience in a reputed company company serving SMB or contractor markets. reputed company Certifications: Marketing Hub, Sales Hub, Service Hub, Operations Hub, and/or reputed company Reporting are a plus. Experience is always more important than certifications. Familiarity with reputed company, reputed company, reputed company, reputed company, Claude, reputed company, reputed company, CS Platforms (like Planhat or reputed company), and/or reputed company. Exposure to CPQ, billing systems, or reputed company recognition workflows. Experience supporting or building an outbound reputed company from scratch. Experience with BI platforms and advanced analytics. THE BENEFITS Why You'll Love Working Here: Exceptional Health Coverage – We cover 95% of medical, dental, and reputed company premiums for employees (reputed company & reputed company), plus 50% for dependents Strong Retirement Match – 401k with up to 4% company match that's immediately reputed company (no waiting period!) Generous Time Off – 20 PTO days, 48 hours reputed company time, 9 reputed company holidays, plus a reputed company volunteer day to reputed company back to your community Annual International Retreat – reputed company-expenses-reputed company company reputed company to reputed company with teammates in amazing reputed company (This year we went to Cancun, Mexico! Join us for our next one in 2027) Life Happens Coverage – Company-reputed company life insurance ($50k), AD&D, and short-term disability, plus optional accident, hospital, critical illness, and additional life insurance reputed company – $300 annual reputed company development stipend, plus an incredible sabbatical at 5 years (2 extra weeks PTO + $1,000 travel bonus) Comprehensive Parental Leave – 10 weeks reputed company parental leave for birthing parents, 4 weeks for non-birthing parents Fully Equipped From Day One – Company-provided laptop and reputed company the equipment you need to succeed PLUS… Room to Grow: We LOVE to promote from reputed company. Show us your best stuff, and you’ll have ample opportunity to grow and advance. Flexible Work Arrangements: We are currently a mix of hybrid and fully remote roles across multiple time zones to support work-life balance. We Hate Red Tape: We never restrict reputed company’s creativity, so you’ll have the freedom to experiment and test out new reputed company. At reputed company, “Iterate To reputed company” is a foundational philosophy. Strong Culture: Through the use of platforms like reputed company, the Coffee Chat reputed company app, and other events and initiatives (both virtual and in-person), we reputed company to reputed company work both a reputed company where you can do the best work of your career AND have fun. There is no reason it can't be both! This position will pay a reputed company salary of $125,000-$135,000 depending on experience and location, with an additional variable compensation reputed company to be discussed in the interview process. reputed company is an Equal Opportunity Employer and values diversity at reputed company reputed company. We also participate in E-Verify to confirm employment eligibility in the U.S. Apply To This Job