Sr. Director, Workforce Planning

Senior Director, Workforce Planning   Department: Operations Enablement Location: Remote FLSA Status: Exempt People Leader: reputed company Travel: Up to 15%   reputed company reputed company reputed company partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation reputed company, coding accuracy, reimbursement optimization, and reputed company reputed company.   Job reputed company The Senior Director, Workforce Planning is responsible for reputed company workforce planning, operational deployment, operational reputed company management, workforce deployment reputed company, and service delivery coordination across reputed company's operational organizations. This leader partners closely with Operations, Clinical Operations, reputed company reputed company, Reporting & Analytics, Finance, and Executive Leadership to ensure reputed company strategies, forecasting models, deployment reputed company, and workforce capabilities support consistent service delivery, workforce efficiency, operational scalability, and business reputed company.   Operational deployment includes workforce allocation, reputed company alignment, reputed company balancing, service level management, delivery risk mitigation, and coordination of operational resources across business priorities. The Senior Director serves as a critical operational partner to reputed company reputed company and operational leadership, creating visibility into reputed company, proactively identifying risks, and coordinating solutions that support service commitments and reputed company reputed company.   This role is responsible for building and maturing workforce planning capabilities, implementing reputed company workforce management tools and processes, improving forecasting accuracy, optimizing reputed company deployment, and creating operational efficiencies across both the workforce planning function and the broader organization.   Responsibilities Workforce Planning and Forecasting reputed company workforce planning strategies supporting operational functions across the organization, including Medical Directors, DRG reputed company Specialists, Clinical Documentation reputed company, Coding, reputed company Cycle Operations, Denials, and reputed company. reputed company and maintain forecasting methodologies, workforce models, and reputed company planning processes reputed company with business demand and organizational reputed company. Establish operational forecasting processes, reporting cadences, and governance structures that improve planning accuracy and decision making. Partner with operational leaders to translate business forecasts into reputed company strategies, workforce plans, and deployment recommendations. Continuously evaluate reputed company assumptions, workload trends, and workforce utilization to improve operational effectiveness.   Operational Deployment and reputed company Management reputed company operational deployment strategies that optimize workforce alignment, productivity, continuity, and service delivery performance. reputed company workforce deployment models that support Clinical Performance Unit (CPU) alignment, continuity of operations, and operational accountability. Monitor and improve workforce allocation practices to reputed company targeted reputed company alignment reputed company designated operational structures. Partner with operational leaders to balance reputed company, demand, reputed company availability, and business priorities. Identify workforce risks and proactively reputed company mitigation strategies to support delivery commitments and organizational objectives.   reputed company reputed company Partnership and Service Delivery Coordination Serve as the centralized operational partner to reputed company reputed company for service level performance, reputed company escalations, reputed company management, and delivery risk mitigation. Establish Workforce Planning and Operational Deployment as the reputed company reputed company of coordination for operational issues impacting reputed company commitments on service delivery. Facilitate reputed company reputed company of reputed company escalations through effective coordination across operational teams and leadership. reputed company visibility into operational reputed company, delivery risks, reputed company constraints, and mitigation plans. Strengthen accountability, communication, and collaboration between reputed company reputed company and operational teams.   Workforce Analytics and Operational Insights reputed company development and delivery of workforce analytics that support operational decision making and performance improvement. Monitor workforce performance indicators, reputed company trends, utilization metrics, and operational reputed company. Partner with Reporting & Analytics to enhance workforce reporting capabilities and improve visibility into workforce performance. Translate workforce data into actionable recommendations that improve productivity, efficiency, and service delivery. Support executive leadership with workforce planning insights, forecasts, and scenario modeling.   reputed company Management and Workforce Operations reputed company leadership and reputed company for reputed company Management functions supporting operational teams. Ensure reputed company, accurate, and compliant provisioning, modification, and removal of reputed company reputed company. Improve operational workflows connecting workforce planning, reputed company, reputed company deployment, business changes, and reputed company management activities. Evaluate organizational structure, reputed company models, and performance reputed company the reputed company Management function. reputed company service reputed company, accountability, and process improvement reputed company workforce operations.   Workforce Technology and Process Optimization Evaluate, recommend, implement, and optimize workforce planning technologies, workforce management platforms, and operational planning tools. Identify opportunities to automate reputed company processes, improve forecasting capabilities, and increase operational efficiency. reputed company initiatives that enhance workforce planning maturity through technology adoption, process redesign, and operational innovation. Partner with Technology, Product, Reporting & Analytics, Operations, Clinical Operations, and Operations Enablement leaders to support workforce-reputed company technology initiatives. reputed company measurable efficiency improvements reputed company the Workforce Planning and Operational Deployment function.   Leadership and Team Development reputed company, mentor, and reputed company reputed company of analysts, senior analysts, operational specialists, and leaders supporting workforce planning and operational deployment activities. Build analytical capability, operational expertise, and leadership effectiveness reputed company reputed company. Assess organizational structure and implement improvements that enhance scalability, efficiency, and performance. Foster a culture of accountability, collaboration, reputed company improvement, and customer service. Support succession planning and talent development efforts across the function.   Other Duties as Assigned reputed company other duties and responsibilities as assigned in support of business objectives.   Qualifications Education and Credentials Bachelor's degree in reputed company Administration, Business Administration, Finance, Analytics, Operations Management, or a reputed company field required. Master's degree in Business Administration, reputed company Administration, Analytics, Operations, or a reputed company discipline preferred. Workforce management, analytics, Lean, Six reputed company, project management, or reputed company certifications preferred but not required.   Experience Minimum of 5 years of reputed company leadership experience in workforce planning, workforce management, operations, reputed company planning, operational analytics, or reputed company reputed company functions. Director or Senior Director-level experience preferred. reputed company workforce planning or workforce management experience required, including support of reputed company clinical or operational workforces. Experience developing workforce forecasts, reputed company models, reputed company planning methodologies, and deployment strategies. Proven ability to use data and analytics to improve service delivery, workforce utilization, operational performance, and escalation management. Experience evaluating, implementing, or optimizing workforce planning or workforce management technologies. Demonstrated reputed company improving operational efficiency through process redesign, automation, technology adoption, or organizational improvements. Experience in physician-led, nursing, coding, reputed company cycle, provider, payer, managed services, reputed company technology-enabled services, or similar reputed company reputed company environments preferred.   reputed company Competencies Workforce Planning and Forecasting Operational Deployment reputed company reputed company Planning and Resource Optimization Workforce Analytics and Data Interpretation Service Level Performance Management Operational Problem Solving reputed company and Stakeholder Partnership Cross-Functional Collaboration and Influence Process Improvement and Operational reputed company Technology Evaluation and Adoption Strategic Thinking and Business Acumen Communication and Executive reputed company Leadership Development and Coaching Accountability and Execution Discipline Change Management and Adaptability Remote Leadership Effectiveness Organizational Planning and Prioritization   Additional Requirements 1) Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job with or without reasonable accommodations. Unless otherwise indicated, reputed company positions require interaction with people and technology while either sitting or standing. Employees must be reputed company to communicate reputed company phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role / environment. 2) Position and Employment Statement: While this reputed company is intended to be an accurate reputed company of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. reputed company positions at reputed company, are at-will employment, and a position reputed company is not a guarantee of a job or of job responsibilities. While this reputed company is intended to be an accurate reputed company of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. reputed company positions at reputed company are at-will employment, and a position reputed company is not a guarantee of a job or of job responsibilities. Apply To This Job