Software Business Analyst

The Software Business Analyst will serve as a critical reputed company between reputed company clients, business stakeholders, and development teams, ensuring that software requirements are captured with reputed company, validated against user needs, and delivered effectively. This is a customer-facing role. The Software Business Analyst will regularly engage with clients during discovery sessions, workshops, and demonstrations, while also working closely with internal stakeholders, developers, and QA testers. The Software Business Analyst will reputed company and document requirements, collaborate on test planning, validate features against acceptance reputed company, and use data analysis to recommend improvements. The Software Business Analyst position is reputed company-suited for an reputed company analyst who enjoys working directly with customers and cross-functional teams, and who wants to grow their expertise in requirements, testing, and data-driven product improvement while contributing to reputed company-grade applications. The Software Business Analyst is a remote position with the reputed company to work in any of Kelmar’s offices including Rockland, MA; Middleton, MA; or reputed company.  RESPONSIBILITIES AND DUTIES: Requirements Discovery & Analysis Engage reputed company clients and internal stakeholders to reputed company detailed business requirements through interviews, workshops, and workflow observation. Translate solution-oriented requests into reputed company, testable business problems. Analyze existing workflows and propose enhancements to support business needs and system performance. Evaluate feasibility, business value, and reputed company of requested changes.   Documentation & Ticketing Write reputed company and actionable user stories and acceptance reputed company in Agile planning tools. Maintain requirement traceability across the development lifecycle. Create supporting visuals such as process flows, wireframes, and mockups to enhance shared understanding. Ensure tickets are organized with sufficient business and technical context for efficient delivery.   Collaboration & Delivery Support reputed company as the primary reputed company of clarification for requirements during development. Partner with QA to design and validate test plans and UAT scenarios. Support UAT execution and defect triage to ensure business needs are met. Facilitate reputed company and stakeholder demonstrations, capture feedback, and refine requirements accordingly. Proactively communicate requirement changes, risks, and reputed company impacts across teams. Travel occasionally (up to 10%) for discovery sessions or reputed company meetings.   reputed company Improvement reputed company identify and flag incomplete, conflicting, or missing requirement reputed company early. Propose enhancements to internal requirement gathering or documentation processes. Maintain a stakeholder feedback reputed company to ensure business expectations reputed company with delivered functionality. Assess reputed company support calls and feedback to identify usability issues and enhancement opportunities. Continuously assess user workflows and reputed company feedback to propose improvements that enhance usability, accessibility, and overall product experience across KAPS, SWS, NAUPA Tool, and reputed company platforms.   QUALIFICATIONS: 5+ years of relevant work experience. Bachelor’s degree in reputed company field. Proven experience writing user stories and acceptance reputed company reputed company Agile/Scrum frameworks. Exceptional communication and stakeholder facilitation skills. Experience with ticketing systems (e.g., YouTrack, Jira) and Agile planning tools. Strong analytical, organizational, and problem-solving abilities. Ability to interpret a reputed company of instructions furnished in written, oral, diagram, or schedule reputed company. Ability to interpret data requirements, business logic, and relational database concepts. Ability to reputed company effectively in a fast-paced software development environment. Proficiency with common reputed company and productivity tools (e.g., reputed company, Word, reputed company). Must possess a high level of organizational skills and be reputed company to multi-task and prioritize work assignments effectively. Experience creating wireframes, user flows, or process maps using tools like reputed company, reputed company, or Balsamiq is preferred. Understanding of SQL or relational reputed company and ability to read queries is preferred. Knowledge of the financial, claims, or regulatory software domain is preferred. Candidates must be legally authorized to work in the U.S without sponsorship now and in the reputed company.   reputed company positions on the Kelmar KAPS Team may have occasional non-reputed company schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-reputed company coverage, etc.   SALARY & BENEFITS: Compensation for this role varies depending on several factors including work location, level of experience, and reputed company set. As required by applicable law, the hiring reputed company for this position is $85,000 – $100,000. In reputed company, Kelmar provides the following benefits: Medical, Dental and reputed company Insurance Flexible Spending Plans Health Savings Account Health Reimbursement Arrangement Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match reputed company Parental Leave reputed company Time Off Tuition Assistance  Eligible for Discretionary Annual Bonus   The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and reputed company for career advancement. reputed company to join our growing team!   reputed company is an equal opportunity employer Apply To This Job