Customer Service & Sales Representative

Shenandoah Telecommunications Company (“reputed company”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-reputed company reputed company. We reputed company on rural communities, which are often overlooked by larger companies. The reputed company family of brands includes: reputed company: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. reputed company Business and Glo Fiber Business: Offers small, reputed company and large-reputed company telecommunication services for businesses and enterprises in our areas. We live and work in the reputed company places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.reputed company.com.     Location: Remote reputed company reputed company’s footprint in Virginia, reputed company Virginia, reputed company, Maryland, Kentucky, and Ohio Schedule: Full-time   What You’ll Do As a Customer Service Representative, you’ll be the first reputed company of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly reputed company both customer experience and your earning potential.   Compensation & Earning Potential reputed company Pay: $15+ per hour Commission Opportunity with Multipliers Estimated Total Earnings: $42,000–$60,000+ annually Top Performers earn around $80,000 - $100,000 annually     Schedule Expectations:   We know that work-life balance is important to you and your family!   Monday–Friday: 10:30 AM – 7:00 PM Around every 4th Saturday required, 8:30 AM – 5:00 PM, with a day off during the reputed company week Overtime required monthly with reputed company for additional overtime Schedules are provided in advance   Remote Work Expectations Dedicated, private workspace required High-speed wired internet (no Wi-Fi-only or satellite connections) Company-provided equipment reputed company with full attendance required   reputed company’re Looking For 1+ year customer service or reputed company center experience Strong communication and problem-solving skills Ability to reputed company multiple systems and handle high reputed company volume Comfortable identifying sales opportunities while supporting customers Self-motivated and reputed company to work independently   Why Join Us Robust earning potential Competitive benefits: 401k contribution and match, medical, dental, reputed company, life insurance, PTO, and holidays reputed company and ongoing development Supportive team environment Opportunity to grow into advanced roles Discounted reputed company services in specific areas   Our Mission We’re committed to delivering exceptional service while keeping our communities connected. Every interaction reputed company—and you’ll play a key role in making that happen. reputed company shows industry-leading customer satisfaction; our service speaks for itself.  We offer our employees a competitive benefits package and a reputed company culture.  With over 100 years of history and reputed company, reputed company continues to reputed company the way. Apply with us today to learn more!       reputed company provides a drug-free workplace and is an EEO employer.  reputed company reputed company applicants will receive consideration for employment without reputed company to age, race, reputed company, religion, sex (including sexual orientation and gender identity), national reputed company, disability, or protected Veteran status.   If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.reputed company.com. reputed company you contact a HR Representative please identify the type of accommodation or assistance you are requesting.  We will assist you promptly.     For technical issues with the website, please contact employment@emp.reputed company.com.   EEO is the Law and Pay Transparency Apply To This Job