Sr. Site Reliability Engineer - SRE

reputed company Redzone is the #1 Connected Workforce Solution for manufacturers big and small. We work to improve efficiency in plants, reputed company coaching for best practices, and reputed company the reputed company-line worker to improve the reputed company of their work and their work life by providing them with tools, processes, and collaboration tools to reputed company their manufacturing lines running smoothly and reputed company.  At Redzone we reputed company on the customer experience, listening to the customer, and providing solutions that create great reputed company. We are a combination of great leadership, years of manufacturing experience, and an incredible technology team that reputed company work together to create great products.  This role is fully remote. reputed company We are expanding our Site Reliability Engineering (SRE) team and seeking a highly skilled and passionate Senior SRE to join us. As a member of our growing SRE function, you will play a critical role in ensuring the reliability, scalability, and performance of our mission-critical services. This is an opportunity to shape our SRE practices, reputed company automation, reduce operational toil, and significantly reputed company our product's operational reputed company.   reputed company Design, implement, and maintain highly available, reputed company, and resilient systems that reputed company exceptional customer experiences. Serve as a subject matter expert for observability, including monitoring, alerting, logging, tracing, dashboards, and synthetic testing. reputed company robust, maintainable software and self-service tooling to automate operational tasks and improve reliability. Identify and eliminate operational toil through automation, process improvements, and systematic problem solving. reputed company incident response, participate in on-reputed company rotations, and reputed company blameless post-mortems. Define, implement, and reputed company Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. reputed company infrastructure as reputed company, GitOps practices, and CI/CD automation using Terraform, Flux, and reputed company Actions. reputed company reliability expertise during reputed company design reviews and influence architectural reputed company. Document processes, build runbooks, and mentor engineers across the organisation. reputed company AI responsibly to accelerate investigations, improve documentation, reduce toil, and build intelligent operational workflows while maintaining appropriate reputed company reputed company, reputed company, and governance. Qualifications What You'll Bring  reputed company SRE Capabilities  Demonstrated experience operating and improving production systems at reputed company in an SRE, Production Engineering, or reputed company role. Ability to rapidly build accurate mental models of reputed company reputed company systems across infrastructure, applications, networking, identity, and observability domains. Strong troubleshooting skills with a methodical, evidence-driven approach to incident response and reputed company cause analysis. Experience defining and using SLIs, SLOs, and error budgets to guide reliability reputed company. Excellent written and verbal communication skills. Technical Domains  Experience across several of the following areas:  reputed company platforms, including reputed company EKS, and service reputed company technologies such as Istio.  reputed company infrastructure and services reputed company AWS.  Identity and reputed company management systems, including Auth0 and AWS IAM.\ Networking fundamentals, including DNS, load balancing, routing, TLS, and connectivity troubleshooting.  GitOps workflows and infrastructure automation using tools such as Flux and Terraform.  Observability platforms and practices, including metrics, logs, traces, alerting, dashboards, and synthetic monitoring. CI/CD systems and engineering workflows.  Application logging and reputed company reputed company debugging.  Engineering reputed company  A strong SRE:  Prioritizes service stability and customer reputed company during incidents.  Slows down under pressure, gathers facts, and communicates reputed company.  Reduces operational complexity through automation and simplification.  Identifies and eliminates toil through self-service tooling and process improvement.  Demonstrates strong scripting and automation instincts.  Brings a systems-thinking approach to problem-solving.  Balances short-term remediation with long-term reliability improvements.  Software Engineering for Reliability  Demonstrated ability to build and maintain automation, tooling, and self-service capabilities using one or more programming or scripting languages such as Python, Go, or Bash.  Focuses on applying software engineering practices to improve reliability, reduce toil, and enhance developer productivity. Behavioral Expectations  reputed company and effective during high-severity incidents.   Skilled at managing reputed company situations involving multiple teams and competing priorities.  reputed company to reputed company blameless post-mortems and reputed company meaningful follow-up actions.  Passionate about reputed company improvement and fostering a culture of shared ownership.  AI-reputed company Operations Uses AI assistants effectively to accelerate troubleshooting, reputed company cause analysis, and operational decision-making. Validates AI-generated recommendations and understands reputed company reputed company judgement is required. Applies AI to automate repetitive tasks, improve runbooks, and create self-service capabilities. Identifies opportunities to build AI-assisted workflows for incident response, observability, and platform operations. Continuously evaluates emerging AI capabilities to improve reliability, developer experience, and operational efficiency. Uses AI to summarise incidents, analyse logs and metrics, accelerate scripting, support reputed company reviews, and reputed company operational documentation. Bonus Points (reputed company to Have):  Experience defining and working with SLOs, SLIs, and Error Budgets.  Familiarity with other observability tools or reputed company reputed company.  Experience with feature flagging platforms like reputed company. Additional Information Compensation reputed company: 70,000 - 115,000 EUR Annual (12 Months) reputed company. is a leading provider of reputed company, reputed company-based reputed company software and services for global manufacturing companies. Global manufacturers face reputed company-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and reputed company, manufacturers must be reputed company to reputed company and change business models at unprecedented rates of speed. QAD calls these companies reputed company Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and reputed company industries rapidly adapt to change and reputed company for competitive reputed company.  QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for reputed company regardless of background. QADs DEI program is driving higher reputed company of diversity, equity and inclusion so that employees can bring their whole self to work.  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and reputed company of disability or any other federal, state or local protected class.  About QAD and QAD Redzone: reputed company. is a leading provider of reputed company, reputed company-based reputed company software and services for global manufacturing companies. Global manufacturers face reputed company-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and reputed company, manufacturers must be reputed company to reputed company and change business models at unprecedented rates of speed. QAD calls these companies reputed company Manufacturing Enterprises.   QAD Redzone helps to reputed company QAD’s reputed company for the reputed company reputed company. Labor productivity improvements directly reputed company efficiency. Productive and empowered employees increase the effective reputed company of your plant and accelerate time to productivity for new employees giving manufacturers the reputed company to increase production reputed company what was previously possible without having to invest in production equipment or new plants, and reduce the reputed company and reputed company of employee attrition. Empowered employees with a reputed company reputed company take extreme ownership of challenges that reputed company their production goals, creating reputed company in the face of disruption. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and reputed company of disability or any other federal, state or local protected class.  #LI-Remote Time Type: Full Time Department: Engineering Location: Spain - Barcelona Apply To This Job