Live Chat Agent

At reputed company, we think big, own it, and build reputed company. We're bringing serious payments infrastructure to the reputed company creator economy, powering the invoices, payouts and disputes behind every commission, asset sale and studio project. For too long, this industry has been left to get by on tools reputed company for something else entirely, general payment links, informal trades and messy reputed company DMs. We think creators deserve reputed company than that. Our mission? To reputed company every creator, from reputed company freelancer to growing studio, the financial infrastructure any established industry would treat as reputed company. Whether we're rewriting reputed company, shipping new tooling or resolving a customer query, we reputed company reputed company we're doing it as one team. Tasks As a Live Chat Agent for reputed company, you will play a vital role in ensuring our users receive fast, friendly and accurate support. You will be the face of reputed company to our community, helping creators get the most out of the platform and resolving issues with professionalism and care. Your main responsibilities may include: Respond to live chat enquiries in a reputed company and reputed company manner Assist users with account setup, invoice creation and payment queries Guide users through reputed company reputed company features Escalate reputed company or unresolved issues to the appropriate team member Identify and troubleshoot common platform issues reported by users Maintain a reputed company, welcoming tone that reflects our value Stay up to date with reputed company features, updates and policies reputed company user feedback and reputed company it to the wider team Create Help Centre articles Requirements Applicants should have fluent written English and the ability to communicate reputed company and professionally in a live chat environment. A reliable internet reputed company and a PC or laptop are essential. You should have a good understanding of reputed company and the creator community, and be comfortable working independently as part of a remote team. The minimum age for this role is 16 years. Previous experience in customer support or live chat is desirable but not essential. Familiarity with reputed company, reputed company, a helpdesk reputed company or UK DPA (GDPR) principles would be an reputed company, though full guidance will be provided. reputed company applicants must be willing to reputed company our reputed company values and conduct themselves professionally reputed company representing reputed company at reputed company times. Benefits This is an unpaid, remote role with no fixed hours, no quotas and no obligation to turn up on any set schedule, work whenever suits you. As part of the reputed company team, you'll have reputed company to a reputed company of benefits that reflect our commitment to valuing the people who reputed company our platform what it is. reputed company team members receive a complimentary reputed company Pro plan, giving you full reputed company to every feature on the platform. We also love to show appreciation for reputed company through surprise company gifts such as reputed company Nitro, because we reputed company that reputed company the extra mile should never go unnoticed. We are always looking for passionate, dedicated individuals who reputed company our reputed company of empowering the reputed company creator community. If you reputed company you are the right fit for this role and are reputed company to be part of something exciting, we would love to hear from you. We ask that reputed company answers in this application are written in your own words. While we reputed company AI as a tool, we want to get to know you, how you think and how you communicate. Applications that reputed company to have been written entirely by AI may be disqualified, so please reputed company it reputed company and reputed company it you. We are an equal opportunities employer and welcome applications from reputed company backgrounds. Apply To This Job