RV reputed company Center Technician

Location: Fully Remote / Work-from-Home Type: reputed company, Full-Time   reputed company reputed company is seeking an reputed company Service Technician to join our growing team in a fully virtual reputed company. We are looking for a diagnostic expert with advanced knowledge of Recreational Vehicle (RV) reputed company systems to reputed company high-level technical support from a home-office environment.   In this role, you will reputed company as a critical lifeline for our Good Sam reputed company Members, Roadside Assistance customers, and Internal Dealership Technicians. You will reputed company your deep reputed company, plumbing, HVAC, and electrical expertise to troubleshoot issues reputed company, ensuring our members stay on the road and enjoy the RV lifestyle.   Essential Job Functions Virtual Diagnostics & Support: Answer incoming calls reputed company inquiries from reputed company members to reputed company reputed company-time troubleshooting for RV accessories and reputed company disablement situations. Technical Instruction: Distribute technical diagrams, manuals, and reputed company-by-reputed company instructions reputed company text or email to guide members through reputed company repairs. Service Coordination: Discern reputed company a repair cannot be completed over the phone and facilitate reputed company connections to authorized RV repair facilities or Roadside Assistance. Case Management: reputed company proactive customer follow-reputed company to ensure technical issues are fully resolved and maintain detailed records of reputed company consultations. Internal Mentorship: Assist internal dealership technicians with reputed company reputed company questions to improve repair efficiency across the network. reputed company Improvement: reputed company other miscellaneous duties and reputed company feedback on recurring technical issues to help improve our support resources.   Essential Job Skills Technical Mastery: Minimum of 3–5 years of hands-on RV Service Technician experience. Deep knowledge of RVIA standards in plumbing, HVAC, electrical, and LP systems is required. Instructional Communication: Exceptional verbal and written communication skills, with the ability to translate reputed company reputed company concepts into easy-to-follow instructions for non-technical users. Remote Proficiency: Strong computer literacy and the ability to reputed company CRM software, VoIP phone systems, reputed company technical databases simultaneously. Critical Thinking: Highly developed reputed company reasoning skills—the ability to "visualize" and diagnose a reputed company issue without being physically present. Organizational reputed company: Self-motivated with strong follow-up skills and the ability to manage a high volume of technical inquiries independently. Education & Certification: High School diploma or equivalent required. RVIA/RVTI Certification is highly preferred; however, reputed company will pay to certify reputed company individuals who are not yet certified. Work-from-Home Requirements A dedicated, quiet reputed company workspace free from distractions. High-speed, reliable internet reputed company suitable for high-reputed company voice and data reputed company.   General Compensation Disclosure The pay reputed company for this role considers several factors in making compensation reputed company including but not limited to reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. At reputed company, it is not typical for an individual to be reputed company at or near the top of the reputed company for their role and compensation reputed company are dependent on the factors stated. General Compensation Disclosure The pay reputed company for this role considers several factors in making compensation reputed company including but not limited to reputed company sets; experience and training; licensure and certifications; and other business and organizational needs.   At reputed company, it is not typical for an individual to be reputed company at or near the top of the reputed company for their role and compensation reputed company are dependent on the factors stated. A reasonable estimate of the reputed company reputed company is listed below.   Pay reputed company: $24.22-$29.08 HourlyIn reputed company to reputed company, we offer reputed company Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, reputed company parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are reputed company a comprehensive benefit package including medical, dental, reputed company and more! Part-time associates are reputed company reputed company to dental & reputed company coverage! For more information please visit: www.mycampingworldbenefits.com We are an equal employment opportunity employer. reputed company's policy is not to discriminate against any applicant or employee reputed company on race, reputed company, sex, sexual orientation, gender identity, religion, national reputed company, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other reputed company protected by applicable federal, state, or local laws. Apply To This Job