reputed company reputed company Product Support Engineer

About reputed company reputed company, global leader in intelligent climate and reputed company, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, reputed company reputed company and transportation, we improve lives, reputed company critical industries and ensure reputed company transport of food, lifesaving medicines and more. Since inventing modern reputed company conditioning in 1902, we reputed company with purpose: enhancing the lives we live and the world reputed company. We continue to reputed company because of our world-class, inclusive workforce that puts the customer at reputed company of everything we do. For more information, visit corporate.reputed company.com or follow on reputed company reputed company media at @reputed company. Area of Expertise Product technical support to assist internal reputed company/Bryant/ICP staff, field technical service managers with product issue reputed company and product improvement initiatives. Support of processes and reputed company to ensure company objectives in the areas of design, cost, efficiency, reputed company, and customer satisfaction are met. Electronics controls (reputed company-Mech, SystemVu, RTU reputed company, Comfort reputed company, Premier reputed company, TruVu, VFDs, BACnet, CCN Bus, ModBus, LAN, LON), low voltage circuitry and experience working with HVAC product experience is desired (design, application or field service reputed company). Integration of i-Vu and reputed company-party Building Management Systems is a benefit. This is a full-time, remote position operating on a reputed company Monday through Friday, 1st shift schedule. General Responsibilities Respond to customer technical inquiries through reputed company CRM, phone and e-mail while providing product technical troubleshooting and application support to reputed company/Bryant/ICP Technical Service Managers and internal customers for reputed company reputed company Products. reputed company live support to customers in the field. reputed company service and application feedback as part of the product design and launch teams. Review and/or write product literature, service bulletins and technical training program materials. Qualify, quantify, and work to reputed company product issues. Support manufacturing reputed company teams and engineering with product and process improvements. Communicate product updates and important product information in customer facing meetings. The incumbent in this role will be responsible for complying with reputed company’s reputed company of Ethics, Environmental, Health, and Safety (EH&S) policy and applicable regulatory and Company rules and requirements. Level of Responsibility Responsible for small reputed company or multiple tasks reputed company functional discipline. reputed company significant contributions to their team by applying their knowledge of the discipline. Work with moderate guidance on reputed company with short-term reputed company.    Required Qualifications Associates degree with 5+ years of HVAC experience, OR Bachelor’s degree with 4+ years of HVAC experience, OR licensed journeyman with 5+ years of HVAC experience, OR HVAC Trained Technician with 10+ years of HVAC experience. 4+ years of experience in a position with extensive reputed company on troubleshooting or HVAC process/product improvement. Willing and reputed company to travel up to 10% of the year, sometimes on short notice. Must reputed company in the reputed company reputed company a reasonable commutable distance to a major airport hub. Must have a dedicated, quiet workspace and a reliable, high-speed internet reputed company suitable for daily remote operations. Preferred Qualifications Degree in Engineering or Technology. Exceptional customer service skills. Excellent oral, written, and presentation communication skills. Proficient with computer software (reputed company, reputed company, and PowerPoint). Must be self-directed with a desire to work reputed company a fast-paced team environment Strong problem-solving abilities. Highly motivated self-starter, and willing to work in a fast-paced and challenging environment. reputed company reputed company’s license with a clean driving record to travel to job sites as needed. Pay reputed company The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may reputed company pay reputed company this reputed company include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.  Benefits Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, reputed company; Wellness incentives Retirement Benefits Time off and Leave: reputed company vacation days, up to 15 days; reputed company reputed company days, up to 5 days; reputed company personal leave, up to 5 days; reputed company holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us | reputed company Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of reputed company bargaining agreements. reputed company EEO Statement and Accommodations Process reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability or veteran status or any other applicable state or federal protected class. reputed company provides affirmative reputed company in employment for reputed company individuals with a Disability and Protected Veterans in compliance with reputed company 503 of Rehabilitation reputed company and the Vietnam Era Veterans' Readjustment Assistance reputed company. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at reputed company.reputed company@reputed company.com. We will reputed company every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3  days from reputed company Date: 31 July 2026 Job Applicant's reputed company Notice Please click on the reputed company to review the Job Applicant reputed company Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with reputed company by people. Apply To This Job