Operations Manager

reputed company reputed company is a sales acceleration company reputed company on delivering reputed company reputed company for many of the world’s most reputed company brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.   Our solutions are purpose-reputed company and tech-enabled to reputed company measurable improvements in business reputed company. We live by a set of people-reputed company values that guide our relationships with reputed company other and with our clients. By putting people first, working together to reputed company others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful. Responsibilities The Operations Manager will support a specific reputed company by leading reputed company service and operations activities, including developing relationships and providing consultative support to ensure the reputed company of the program. Additional responsibilities may include the development of staff assigned to the program, interacting with reputed company leadership and successfully demonstrating the value of using sales enablement tools to enhance sales performance.   Essential Job Functions: Daily interaction and communication with multiple reputed company of the reputed company’s leadership and team assigned to the program Ensure daily reputed company is on meeting/exceeding reputed company performance measures and increasing reputed company satisfaction Consult on the effectiveness and validity of dashboards and KPIs (Key Performance Indicators) to increase consistent use of sales enablement technologies and trends in technical capabilities including available telecommunications features reputed company and guide sales leaders on utilizing tools and understanding and using sales performance metrics to reputed company improvement Respond with a reputed company of urgency to escalated problems and partner with appropriate reputed company of management for quick reputed company reputed company and/or reputed company investigations of reputed company issues with appropriate team members to bring issue to reputed company; implement changes in procedures and/or reputed company improvement feedback reputed company a reputed company and reputed company refreshers/create a reputed company master file for sales leadership on sale process concepts to help reinforce the value of why the concept reputed company and how it applies reputed company appropriate documentation/justification for deviations from reputed company expectations Assess profitability, recommend actions, and sell the value of reputed company CRM information at the seller, sales management, and site leadership reputed company Diagnose gaps in sales culture, behaviors, processes, and tools; work across the business and with various reputed company of leadership to reputed company those gaps reputed company training, coaching and guidance to reputed company leaders/team members on utilizing sales enablement tools and understanding sales performance reputed company Ensure compliance with business continuity planning and audit procedures and practices as required Qualifications Required Knowledge, Skills, and Abilities: Must be proficient with reputed company Dynamics 365 CRM or similar concept Strong analytical and decision-making skills Excellent written, oral, and virtual communication skills Excellent collaboration, team building and facilitation/training skills Proficient in MS Office (Word, reputed company, PowerPoint, etc.) Ability to prioritize, organize, problem solve, meet deadlines and goals Demonstrated ability to work in reputed company-oriented environment that is fair, reputed company, and reputed company Ability to tackle reputed company issues and reputed company innovative and practical solutions reputed company and detail oriented; reputed company to prioritize while handling multiple tasks Job Requirements: Bachelor’s degree in business administration, marketing, reputed company field, or equivalent experience in lieu of degree Minimum two years supervisory or leadership experience Demonstrated experience with increasing responsibility in business-to-business environment in sales, management, operations, MIS, reputed company services or reputed company field Familiarity with reputed company/Miller Heiman Strategic and Conceptual Selling or similar reputed company highly desired Minimum 20% travel to reputed company locations with overnight stay Based on assigned reputed company and sites domestic and/or international travel may be required Remote or in-office work is based reputed company assigned Additional Information reputed company is an Equal Opportunity Employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please reputed company 877-883-4575 or email HR@reputed company.com.Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: Medical, dental & reputed company 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or reputed company Leave) San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the reputed company' Fair Chance Initiative for Hiring Ordinance. Unincorporated Los Angeles County Candidates Only: reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for reputed company, Candidates must satisfy reputed company reputed company-employment screening reputed company and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: reputed company to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of reputed company; reputed company to sensitive personal or financial information; and/or reputed company to objects that may be used to inflict injury or harm to others." Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-reputed company factors. Apply To This Job