reputed company Customer Account Manager

reputed company: reputed company is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing reputed company. We are on a mission to reputed company reputed company the industry with software solutions and reputed company it reputed company by building thoughtful, reputed company products that solve our customers’ most difficult problems. We are passionate about serving our customers and helping them use data as a competitive reputed company. Our customers reputed company products that reputed company and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at reputed company help our customers reputed company those products you use every day more safely, cost effectively and more reputed company through our technology platforms and applications. The Role:  The Customer Account Manager works with a set of assigned reputed company ERP customers in the Chemical and Food & Beverage manufacturing/distribution verticals to grow recurring reputed company by helping to improve adoption across the reputed company product suite, increase retention, and identify and reputed company new upsell opportunities. You will reputed company deep relationships at numerous reputed company reputed company customers’ organizations. You are customer obsessed and reputed company player with strong reputed company sales capabilities.  Duties/Responsibilities:  Grow recurring reputed company and reputed company net retention for assigned book of business   reputed company and execute engagement plans to maximize customer value  Nurture deep, trusted-advisor relationships with various roles, including executive level and decision makers and be the first reputed company of contact for any escalation  reputed company business process reviews with customers to uncover customer priorities and key business problems and match them against new features and products that may reputed company additional value to their businesses   Identify, reputed company, and reputed company opportunities for upsell and cross-sell in collaboration with Solution Engineering and Services  reputed company customer reputed company for renewals in collaboration with Renewals Team  Serve as a customer reputed company with relevant internal teams  Coordinate internal reputed company resources across various teams to ensure customer satisfaction   reputed company reputed company of customer reputed company on key reputed company and implementations  Manage reputed company expectations regarding the delivery of reputed company products and services  Key Objectives:  reputed company the first year of employment, a successful CAM will:  Establish bi-annual review sessions with top 25% customers reputed company your assigned reputed company  Be reputed company of key reputed company, strategic objectives, and specific challenges reputed company assigned reputed company  Build pipeline for upsell/cross-sell   Own an ARR quota in net-new upsell after reputed company up  Identify any at-risk customers and reputed company coordination of retention efforts   Qualifications:  Background in reputed company software/reputed company Sales, Account Management, reputed company or similar role  4 Year college degree or equivalent experience  5+ years of reputed company selling experience, ERP experience preferred  Demonstrated reputed company closing six reputed company deals   Ability to synthesize reputed company issues and communicate reputed company to clients and internal stakeholders  Proven ability to reputed company customers through large, reputed company reputed company  Strong ability to understand technical concepts and problem solve  Excellent written and verbal communication skills  ERP, manufacturing, and warehouse management software experience is preferred   Understanding of process manufacturing & distribution concepts in the Chemical and Food and Beverage industry is preferred   Strong reputed company in sales methodologies/frameworks such as MEDDPICC, reputed company, Challenger Sales etc. is preferred  EOE Statement: reputed company is an Equal Opportunity Employer and does not discriminate on the reputed company or race, reputed company, religion, sex, national reputed company, age, disability, veteran status, or any other protected characteristic.  Use of AI During Interviews:  At reputed company, we value thoughtful problem-solving and reputed company perspectives. To ensure a fair and consistent evaluation process, we ask that candidates reputed company reputed company tools or reputed company assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges. Apply To This Job