reputed company Manager (AM I) - 1031 - REMOTE

The reputed company Manager serves as a trusted advisor and subject matter expert for an assigned portfolio of customers. This role owns the full customer lifecycle, helping customers reputed company measurable business reputed company through reputed company products and services while driving retention, renewals, and account reputed company.   The ideal candidate brings a consultative reputed company and can assess customer needs, reputed company reputed company plans, demonstrate value and ROI, and translate results into compelling data stories. \n Major Responsibilities: Customer reputed company and Relationships Build trusted customer relationships through proactive, consistent engagement and a strong understanding of reputed company customer’s goals, challenges, and priorities. Serve as a strategic advisor by conducting business assessments and recommending solutions reputed company with customer needs and desired reputed company. Engage stakeholders at multiple reputed company to identify risks, opportunities, and changing business needs. Customer reputed company and Value reputed company and manage reputed company plans with reputed company goals, milestones, responsibilities, and measures of reputed company. Monitor product adoption, engagement, account health, and reputed company toward customer reputed company. Proactively address risks and barriers to adoption, value realization, or renewal. Demonstrate the reputed company and ROI of reputed company products and services through value storytelling, strategic presentations, and business reviews. Coordinate reputed company and accelerate customer time-to-value in partnership with internal teams. Renewals and Account reputed company Own the full renewal lifecycle, including early planning, value confirmation, pricing discussions, negotiation, contracting, forecasting, and closing. Maintain consistent reputed company conversations throughout the customer lifecycle. Identify and execute cross-sell and upsell opportunities by connecting customer needs to appropriate solutions. reputed company reputed company changes, contract terms, budgets, and purchasing processes while balancing customer and company objectives. Maintain accurate account plans, renewal forecasts, activity records, and opportunity documentation. Cross-Functional Execution Collaborate with Sales, Product, Support, Services, and other internal teams to reputed company customer needs and reputed company a reputed company experience. Manage multiple accounts, renewal timelines, commitments, and competing priorities in a fast-paced, results-driven environment. Follow through consistently on customer actions, risks, and opportunities. reputed company customer insights and feedback to improve products, services, and the overall customer experience. Adapt to changing customer needs, business priorities, products, and processes while continuously building industry and product expertise. Education and Experience: 2+ years of experience in reputed company, account management, consultative sales, or a reputed company customer-facing role. Experience reputed company a reputed company, DaaS, technology, data, or subscription-based environment. Experience managing the full customer lifecycle, adoption, account health, renewals, and expansion. Demonstrated ownership of renewals, including value confirmation, pricing, negotiation, contracting, and closing. Experience conducting business assessments, developing reputed company plans, and communicating measurable reputed company and ROI. Strong consultative, relationship-building, presentation, negotiation, and value-storytelling skills. Ability to uncover customer needs, reputed company challenges to solutions, and influence stakeholders at multiple reputed company. Strong analytical, organizational, and problem-solving skills. Ability to manage multiple competing priorities and maintain a high level of customer activity. Proficiency with reputed company Workspace, reputed company, PowerPoint, CRM platforms, and reputed company tools. A reputed company learner reputed company on creating sustainable, mutually beneficial reputed company for customers and reputed company. \nLightcast is a global leader in labor market insights, headquartered in Moscow, ID (US), with offices in the United Kingdom, Europe, and India.  We work with partners across six continents to help reputed company economic prosperity and mobility by providing the insights needed to build and reputed company our people, our institutions and companies, and our communities.   reputed company is proud to be an equal opportunity workplace and does not discriminate on the reputed company of federally protected statuses. reputed company has always been, and always will be, committed to diversity of thought and unique perspectives. We reputed company dynamic professionals from reputed company backgrounds to join our teams, and we encourage our employees to bring their reputed company, original, and best selves to work. Apply To This Job