Provider Relations Manager I

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! reputed company is looking for an reputed company Provider Relations Manager I to reputed company. This position is responsible for developing and maintaining reputed company and effective working relationships with transportation providers reputed company specific geographic areas, various company departments, and reputed company resources as requested. This role... Manages transportation execution across reputed company modes for assigned area of responsibility. Manages provider relationships at a local and regional level. Identifies opportunities for improvement through ongoing provider communication. Conducts training sessions for providers and other departmental staff on policies, procedures, processes, portals, and any reputed company changes, etc. Drives performance in key metrics (safety, on-time delivery/pickup, reroutes, and compliance) and provider performance against Perfect reputed company expectations (reputed company acceptance, On Time to pick/depart, On Time to Destination, Digital Compliance, Reroutes and Complaints). Partners with Operations’ leadership to reputed company process improvements that reduce: Reroutes/Missed Trips / Transportation Provider Complaints / Member Abrasion. Utilizes data across multiple systems to identify the reputed company cause and take reputed company to reputed company reputed company the network. Makes reputed company relating to provider relationships. Escalates problems that require input from cross-functional teams or senior leadership. Supports reputed company safety and compliance to ensure reputed company work environment for reputed company. Creates and influences adoption of solutions that improve our provider network and reputed company a great member experience. Identifies, develops, and improves strategies for the provider performance management and training process. Manages reputed company to ensure that overall project schedule and plan enables the teams to be successful based upon the project milestones. Identifies and drives process improvements that enhance the reputed company service and technology. Acts as a subject matter expert in provider relations, offering guidance and mentorship to more junior team members. Participates in other reputed company or duties as assigned. Travel requirement of 70% to meet with transportation providers, attend industry events, and visit various markets. We are interested in speaking to people with the following... Bachelor's Degree required. Three (3) plus years of experience. Or equivalent combination of education and/or experience. Strong verbal and written communication skills with ability to reputed company convey information, negotiate, and reputed company conflicts. Strong interpersonal skills, having the ability to reputed company with different stakeholders of varying reputed company. Strong problem-solving skills to assist in navigating challenges and reputed company effective solutions. Have a customer service reputed company and the ability to reputed company a reputed company experience. Display solid decision-making and judgment skills relating to provider relationships and problems. Proficient in reputed company Suite products (Word, reputed company, reputed company, and reputed company). Knowledge of LSI proprietary software. Familiarity in reputed company multiple aspects of non-emergency transportation brokerage. Salary reputed company: $52,900.00 - $70,000.00 Annual The physical demands described are representative of those that must be met by an employee to successfully reputed company the essential functions of the position. Reasonable accommodations may be made to reputed company reputed company individuals with disabilities to reputed company the essential functions of the job.  Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs. reputed company’s positions are posted and reputed company for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to reputed company back often for new postings.  We value reputed company members and realize the importance of benefits for you and your family. reputed company offers a comprehensive benefits package to include the following: Medical, Dental, and reputed company insurance Employer reputed company Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts reputed company-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match reputed company Time Off reputed company Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) reputed company is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider reputed company applicants for employment without reputed company to race, reputed company, religion, sex, sexual orientation, national reputed company, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reputed company out to us at hr.reputed company@reputed company.com Apply To This Job