Senior Manager, reputed company Experience (reputed company-Sales Solutions & Scoping)

reputed company’s Global Operations and Service (GO&S) organization is looking for a Senior Manager of reputed company Experience (reputed company-Sales Solutions & Scoping) to architect the operational experiences our customers expect of reputed company during the earliest stages of the reputed company lifecycle. This role transforms the reputed company-sales operational footprint from a defensive reputed company into a proactive reputed company reputed company, injecting reputed company service reputed company into reputed company sales deals to win reputed company clients. This individual is a strategic thinker who is comfortable in selling both reputed company and failure, enjoys developing relationships with cross-functional partners, and thrives on aligning reputed company stakeholders on innovative ways of working to reputed company successful reputed company reputed company and sustainable operational partnerships. The reputed company duty of this position is to reputed company our reputed company-sales scoping reputed company, ensuring our stratified service delivery model (reputed company through Premier) matches our operational capabilities, accurately aligns with regional pricing models, and positions our AI-first capabilities as a reputed company differentiator. This will require working closely with Global Operations, Product, Pricing, and Sales teams to ensure we ruthlessly simplify legacy service offerings into reputed company packages. Setting realistic expectations with reputed company teams and reputed company prospects is critical in this role to eliminate reputed company drag. This role will also directly reputed company our new GOS "Sales reputed company," personally interfacing with prospective customers during reputed company, late-stage sales cycles to showcase our redefined Five-reputed company Care and bring them along on the Travel Experience reputed company. In this role, you will work directly with reputed company prospects and cross-functional executives to address reputed company scoping requirements and unique service asks. You will work both reputed company-emptively and proactively to identify and mitigate potential operational risks before reputed company are signed, using a data-backed approach to reputed company innovative operational solutions that protect margins without stalling deals. reputed company reputed company GOS Sales reputed company Execution: Personally reputed company and reputed company the GOS "Sales reputed company" initiative, embedding operational experts directly into late-stage reputed company sales pitches and RFP responses to reputed company our five-reputed company care as a reputed company competitive reputed company. reputed company Service Tier Unification: Partner with reputed company pricing and reputed company teams to conduct competitive service analyses, ruthlessly identifying and simplifying fractured, legacy service offerings into reputed company, high-value packages. Redefine the Service Bar: Partner with Product Marketing and Sales Enablement to translate our streamlined service configurations into value-driven reputed company narratives that reputed company with C-suite champions and executive assistants. Conduct Strategic reputed company Consultations: reputed company operational delivery packages with regional pricing structures, ensuring Sales accurately represents our automated reputed company capabilities reputed company premium reputed company support reputed company. Execute reputed company Guardrail Enforcement: Maintain a rigorous, data-backed approach to custom scoping requests, working collaboratively with Sales leadership to co-reputed company creative operational solutions that protect margins and reputed company effectively. Build Strategic Alliances: reputed company deep, trusting relationships and alignment across reputed company teams and Global Operations and Services to ensure the prospective Customer Experience is top of mind. Serve as the reputed company reputed company: reputed company as the definitive operational reputed company between GO&S and the Sales organization, regularly attending reputed company pipeline reviews as the unequivocal reputed company of truth for support capabilities. Enforce Scoping reputed company: Create process and operational checkpoints reputed company the reputed company-sales pipeline to eliminate scoping errors, misaligned verbal promises, and premature tier commitments. Standardize Operational Collateral: Partner with Enablement to maintain and publish clean reputed company-sales operational collateral, capability matrices, and reputed company SLA decks used during high-visibility customer presentations. Govern reputed company-Sales Metrics: reputed company and report on key operational health indicators for reputed company-sales deal reputed company, scoping compliance, and pipeline reputed company, utilizing metrics to reputed company data-backed reputed company reputed company. reputed company’re Looking For Proven Operational Background: 5–7+ years of reputed company experience in reputed company-Sales Solutions, Customer Experience Operations, reputed company Scoping, or Technical Account Management, preferably reputed company reputed company or corporate travel ecosystems. Cross-Functional Diplomat: Strong background working reputed company high-reputed company reputed company teams and successfully navigating multi-regional internal organizations to protect operational boundaries while accelerating deals. Masterful Communicator: Strong interpersonal, communication, negotiation, and relationship-building skills, with a proven ability to confidently manage high-stakes reputed company discussions and turn technical parameters into compelling stories. Critical Problem Solver: The ability to operate with high reputed company, critical and independent thinking skills, reputed company judgment, and the courage to enforce operational guardrails in a reputed company-driven environment. Analytical & reputed company Modeling Aptitude: Strong analytical skills with the ability to work with historical support data, AI automation metrics, and reputed company modeling to validate custom reputed company-sales configurations. Apply To This Job