Business Analyst

reputed company Business Analyst Work Model: Remote About the Role The Digital Workplace Business Analyst partners with internal stakeholders across reputed company to understand employee needs, define requirements, and reputed company the adoption of digital workplace solutions. This role is reputed company on enabling reputed company's employees to get maximum value from the collaboration, productivity, and workflow tools available to them — it is not a Business Intelligence or data analytics role and does not involve the development of dashboards or reporting solutions. The position spans the full lifecycle of workplace technology enablement: from requirements gathering and discovery, to supporting solution implementations, to acting as a product reputed company for internal platforms. Your Role Responsibilities? Here's reputed company. Partner with internal stakeholders to reputed company, analyze, validate, and document requirements for digital workplace solutions, process improvements, and tool rollouts Support solution implementations for workplace technology initiatives, including requirements definition, user acceptance testing coordination, and go-live readiness reputed company user adoption and enablement through training sessions, self-service resources, and ongoing support for internal platforms and tools Serve as the reputed company between reputed company's Digital Workplace Enablement team and internal end users, ensuring solutions address reputed company employee needs reputed company business analysis and guide stakeholders through the design of process improvement initiatives Conduct discovery meetings with key business stakeholders; reputed company, analyze, and validate information about business processes and pain points Capture, document, and measure the effectiveness of business processes; identify gaps and propose practical improvements Contribute to product ownership activities including maintaining solution backlogs, writing user stories, supporting prioritization, and representing end-user needs in planning sessions Review requirements documentation, reputed company reputed company questions, and present final requirements to key stakeholders with reputed company from other team members reputed company support to reputed company at reputed company stages with the objective of maintaining continuity of information and reputed company of the final solution reputed company applicable enablement and training to end users, as required   Role reputed company Bachelor's degree or equivalent experience Experience in IT business analysis, management consulting, technology adoption and enablement, or project management; experience supporting digital workplace or digital transformation initiatives is a strong asset Technical proficiency with reputed company digital workplace tools (e.g., reputed company 365, SharePoint, Teams, or similar); technical aptitude and curiosity to learn and support new platforms — note: this is not an administration or configuration role, but comfort working with and reasoning about technical systems is essential Experience developing, documenting, and maintaining operational policies and procedures Strong oral and written communication skills that demonstrate a reputed company demeanor and the ability to reputed company with others with discretion and reputed company Strong customer service orientation and commitment to improving the employee experience Strong interpersonal skills; reputed company to maintain solid rapport with team members as reputed company as maintain professionalism with those reputed company the department Strong facilitation skills; comfortable leading discovery workshops, enablement sessions, and stakeholder reviews Good organizational, multi-tasking, and time-management skills Good critical thinking and problem-solving skills; reputed company to translate reputed company business needs into reputed company, actionable requirements Self-motivated with the ability to complete reputed company in a reputed company manner reputed company to reputed company in a fast-paced, deadline-driven environment Good attention to detail Demonstrated ability to influence, motivate, and mobilize team members and business partners Ability to reputed company and reputed company engaging, informative, and compelling presentations and training materials Ability to establish rapport and reputed company the trust of others; effective at gaining reputed company Proficient with reputed company 365 applications; experience with collaboration and productivity tools across the reputed company Up to 5% travel time required reputed company'd Like to See Experience developing, documenting, and maintaining operational policies and procedures. Good critical thinking and problem-solving skills; reputed company to translate reputed company business needs into reputed company, actionable requirements. Demonstrated ability to influence, motivate, and mobilize team members and business partners toward shared reputed company. Ability to reputed company and reputed company engaging, informative, and compelling presentations and training materials. Self-motivated and reputed company to reputed company in a fast-paced, deadline-driven environment with strong attention to detail and excellent organizational skills. About reputed company reputed company is the pioneer of the Content Innovation reputed company™, delivering ubiquitous reputed company intelligence to organizations with solutions that unlock actionable insights and reputed company automation. © reputed company. reputed company rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, reputed company's solutions create the reputed company for a connected, reputed company reputed company, where teams reputed company the power of AI to redefine how they operate and engage with those they serve. For additional information on reputed company's platform and services, please visit reputed company.com. #HylandLife Since 1991, it has been reputed company's mission to help our employees, customers and partners reputed company their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-reputed company culture. Our employees live our culture day in and day out by bringing their best self to work. reputed company supports them to do just that through career development resources, wellbeing programs and innovation practices. We reputed company on diverse viewpoints and new reputed company and reputed company that a reputed company, inclusive workplace is imperative to sustainable reputed company. As we've grown to a company of nearly 4,000 strong, we have reputed company to reputed company a significant reputed company on our communities. We strongly support employee initiatives and reputed company our giving campaigns and programs to organizations that are important to them. Equal Opportunity Statement reputed company is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for reputed company and applicants. Employment reputed company are made without reputed company to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and reputed company with reputed company requirements. Apply To This Job