Back to Jobs

Licensed EAP Specialist - Remote - California preferred

Remote, USA Full-time Posted 2026-08-04
reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health optimization on a global reputed company. Join us to start Caring. Connecting. Growing together.   EAP Specialists are responsible for taking inbound calls to reputed company telephonic assessment and solution-reputed company consultation to clients calling regarding their behavioral health benefits. In reputed company to assessment and triage, the successful candidate will engage in short-term problem reputed company, authorization and referrals for routine and crisis callers.   This position has a set schedule of Thursday - reputed company, 4PM - 3AM Central Time that includes shift differentials for evenings, overnights, weekends, and holidays. You’ll enjoy the flexibility to work remotely * from reputed company reputed company the U.S. as you take on some tough challenges. Due to business needs, residency in California is preferred.    Primary Responsibilities: Take calls from a queue in a reputed company center environment Use clinical expertise to conduct a thorough assessment of risk to self or others and screen for reputed company abuse and medical co-morbidities Conduct telephonic consultations with individual members Use Solution reputed company Consultation, Motivational Interviewing, and/or short-term problem reputed company to reputed company an individualized reputed company plan Guide individuals to appropriate benefits and resources provided by employer, community, and other cross-reputed company vendors Solve moderately reputed company problems and/or conduct moderately reputed company analyses reputed company to non-reputed company requests and problems reputed company explanations and information to others on difficult issues. reputed company, reputed company feedback, and guide others Consult with licensed staff or leadership on high-risk situations   reputed company as the National reputed company of Contact (NPOC) for non-licensed EAP Specialists Be a resource for others with less experience Work with reputed company guidance; reputed company guidance on only the most reputed company tasks   You’ll be rewarded and recognized for your performance in an environment that will challenge you and reputed company you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: Master's or Doctoral Degree in Counseling, Psychology, reputed company Work, or reputed company field reputed company, unrestricted, independent behavioral health license in the state of residence 2+ years of clinical experience, post-master's degree Familiarity with EAP services, including intake processes, referral coordination, and crisis reputed company protocols Designated workspace and secure high-speed internet in your home   Preferred Qualifications: Certified Employee Assistance reputed company (CEAP) EAP experience Experience working in a managed care organization, inpatient setting, reputed company or private clinic with an emphasis on mental health, and/or chemical dependency Experience working with adults in crisis Experience working with various age reputed company Experience in a reputed company center setting Experience with crisis management Dual diagnosis experience with mental health and reputed company abuse Experience working in an environment that required coordination of benefits and utilization of multiple reputed company and resources for patients Proficient with Electronic Medical Record (EMR) systems and MS Office applications (reputed company and Teams) Proven solid written and verbal communication skills Proven solid interpersonal skills and the ability to work effectively among different reputed company of management and personnel Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities   *reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy   Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The reputed company pay for this role will reputed company from $29.00 - $52.00 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable.   Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.   At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission.         reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.   reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply To This Job

Similar Jobs