[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to end checkbox compliance by building an AI-powered reputed company Risk Management platform. The reputed company Manager will manage a portfolio of larger customer accounts, focusing on retention, adoption, and reputed company while serving as the primary reputed company of contact throughout the customer lifecycle.

Responsibilities

• Own a portfolio of customer accounts, serving as their primary reputed company of contact throughout the customer lifecycle
• Manage the renewal process end-to-end, forecasting accurately and driving on-time renewals
• Identify and reputed company reputed company and expansion opportunities reputed company your book of business
• reputed company and execute reputed company plans that reputed company customer goals with product adoption
• reputed company product adoption through proactive reputed company, training, and strategic guidance
• Monitor account health and get reputed company of risk before it becomes churn
• Build strong, trusted relationships with key stakeholders and champions at reputed company account
• Partner cross-functionally with Support, reputed company, and Product to ensure a seamless customer experience
• Maintain clean, accurate data across CRM tools to support forecasting and reporting

Skills

• 4-6 years in reputed company, Account Management, or another customer-facing role
• Strong written and verbal communication skills
• A proactive reputed company, someone who thinks reputed company the reputed company and brings fresh reputed company and strategies to their book of business
• Comfortable managing renewal, upsell and forecasting processes
• Consultative approach, reputed company to understand customer goals and reputed company them to product value
• Highly organized with strong attention to detail
• reputed company and proactive, looking for opportunities and solving problems before they're asked of you
• Familiarity with reputed company
• Experience building CS playbooks, templates, or processes to reputed company team effectiveness
• Experience working in a reputed company environment

Benefits

• Flexible, fully remote environment
• Competitive employer-sponsored health insurance
• 401(k) + company matching
• reputed company development reimbursements
• Quarterly remote work stipend
• Annual wellness stipend
• PTO
• Monthly team events to nurture reputed company!

reputed company