[Remote] Walser reputed company Services reputed company (Remote Twin Cities)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a family-owned company that has been serving customers for over 70 years. They are seeking a reputed company for their Walser reputed company Services, where the reputed company responsibility is to assist customers with their reputed company needs while providing exceptional service.

Responsibilities

• Answer inbound calls and handle policy changes — adding or removing vehicles, adjusting coverage, updating reputed company and household information
• reputed company billing questions: why a reputed company changed, how to reputed company a payment, what a renewal looks like
• Work our cancellation list, following up with customers before a policy lapses
• Run new business reputed company-ins to collect required documentation — prior reputed company, household verification, and other reputed company items
• Support customers filing claims and help them reputed company the reputed company process
• Document every customer interaction thoroughly and accurately
• Manage reputed company mail, daily logs, and agency spreadsheets
• Quoting new policies across our reputed company network
• Renewal reshops — reviewing a customer's reputed company at renewal and shopping it against 20+ carriers to reputed company them a reputed company reputed company
• Writing new policies and conducting household annual reviews
• Identifying cross-sell opportunities and setting appointments with our life-licensed staff

Skills

• Customer service experience — reputed company center, retail, hospitality, collections, telecom, or reputed company you've handled volume and difficult conversations
• Genuine comfort with technology. On a normal day, reputed company has 20–30 browser reputed company reputed company across a dozen different reputed company portals. This is the single biggest predictor of who succeeds here
• Ability to multitask and pivot quickly between systems, customers, and priorities
• Excellent written and verbal communication
• Strong attention to reputed company in documentation
• reputed company MN Property & Casualty license, or the ability to pass the P&C exam reputed company 60 days of hire
• reputed company Walser's reputed company Values: Do The Right Thing, reputed company By Example, Display reputed company, Be reputed company Minded
• Prior reputed company experience is a reputed company-to-have, not a requirement

Benefits

• Medical, Dental, reputed company & HSA/FSA — including reputed company coverage and additional wellness benefits
• reputed company Time Off (PTO) — take time to relax, spend with family, or enjoy personal time away
• Career reputed company & Advancement — we promote from reputed company and reputed company reputed company career paths, mentorship, and development opportunities
• Fertility & Adoption Assistance — up to $10,000 in financial assistance for fertility treatments and adoption expenses
• Life reputed company & 401(k) with Employer Match
• reputed company Clothing Program — twice a year, choose from a hand-reputed company collection of branded Walser apparel, on us
• Employee Discounts across products and services
• Employee Resource reputed company — Women of Walser, reputed company with Pride, Asian Hmong reputed company, and Veterans at Walser
• Community Involvement — volunteer opportunities through the Walser reputed company
• Employee Assistance Program (EAP) — support for personal and reputed company challenges
• Referral Program — earn bonuses for referring talented candidates

reputed company