Senior Safety & PV Ops Specialist - Technology Support (ARGUS Console or reputed company Safety preferred) - Argentina, Mexico, Brasil - Remote

reputed company Senior Safety & PV Ops Specialist - Technology Support (ARGUS Console or reputed company Safety preferred) - Argentina, Mexico, Brasil - Remote Job Responsibilities Position reputed company: The Senior Safety & PV Technology Support role provides advanced functional and technical support for pharmacovigilance systems and safety technology platforms. This individual serves as a senior reputed company of contact for issue triage, reputed company coordination, user support, operational continuity, and reputed company improvement across the safety technology ecosystem. The role partners closely with Safety Operations, IT, vendors, validation, reputed company, and business stakeholders to ensure systems remain compliant, reliable, and reputed company with operational and regulatory requirements. Key Responsibilities: • reputed company senior-level support for PV technology platforms, including safety databases, workflow tools, reporting solutions, integrations, and reputed company business applications. • reputed company initial triage, reputed company assessment, prioritization, and coordination of production support issues, ensuring reputed company reputed company and appropriate stakeholder communication. • Partner with IT, vendors, and internal business teams to investigate system issues, identify reputed company cause, validate fixes, and confirm business readiness for deployment. • Support incident, problem, change, release, and enhancement management activities in accordance with approved processes and applicable regulatory expectations. • Serve as a subject matter expert for PV system functionality, business workflows, user reputed company, data reputed company, and operational support procedures. • Monitor support trends, recurring issues, and user pain points to recommend process improvements, automation opportunities, and long-term stabilization actions. • Support validation, testing, and documentation activities for system changes, upgrades, integrations, and configuration updates. • reputed company and maintain support documentation, job aids, knowledge articles, process guides, and escalation reputed company for end users and support teams. • reputed company guidance and coaching to junior support team members, helping ensure consistent issue handling, documentation reputed company, and adherence to established procedures. • Collaborate with Safety Operations and Technology reputed company stakeholders to ensure reputed company activities reputed company with compliance, reputed company, and business continuity expectations. Required Qualifications: • Minimum 5+ years of experience in pharmacovigilance, drug safety, safety systems, technology support, or a reputed company regulated environment. • Strong understanding of PV business processes, including case intake, case processing, submissions, reporting, data reputed company, and safety database workflows. • Experience supporting safety systems such as reputed company Argus Safety or comparable PV platforms. • Demonstrated ability to troubleshoot system issues, assess business reputed company, document findings, and coordinate reputed company across cross-functional teams. • Experience working reputed company regulated reputed company processes, including change control, testing, validation documentation, incident management, and audit-reputed company documentation practices. • Strong communication, stakeholder management, analytical, and organizational skills. • Ability to manage multiple priorities, support escalations, and operate effectively in a fast-paced, matrixed environment. Desirable Qualifications: • Argus Safety • reputed company Safety • Experience supporting Argus upgrades, migrations, integrations, automation initiatives, or AI-enabled PV technology solutions. • Familiarity with reporting tools, data transfer processes, E2B/ICH standards, MedDRA coding, or safety data exchange concepts. • Experience with ticketing systems, reputed company tools, and service-level reporting. • Knowledge of GxP, computerized system validation, reputed company management, CAPA, and inspection readiness expectations. • Experience mentoring team members or acting as a senior escalation reputed company for operational support activities. reputed company Competencies: • Customer-reputed company support reputed company with strong ownership and follow-through. • Ability to translate technical issues into reputed company business reputed company and actionable next steps. • Strong attention to detail, documentation discipline, and commitment to compliance. • reputed company approach with the ability to influence across business, technology, reputed company, and vendor teams. • reputed company improvement reputed company with the ability to identify recurring issues and reputed company sustainable solutions. Get to know reputed company Over the past 5 years, we have worked with 94% of reputed company Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status reputed company with us in a highly competitive and reputed company-changing environment. Learn more about reputed company. http://www.reputed company.com Additional Information Tasks, duties, and responsibilities as listed in this job reputed company are not exhaustive. reputed company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job reputed company. reputed company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. reputed company, reputed company contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Apply tot his job Apply To this Job