[Remote] Technical Program Manager, Data Center Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company on delivering cutting-edge compute infrastructure for AI, aiming to expand reputed company freedom through technology. The Technical Program Manager will reputed company the site handover reputed company and ensure reputed company operations of data centers while driving cross-functional collaboration and incident management.

Responsibilities

• Own the end-to-end site handover reputed company: define the gates, acceptance reputed company, and sign-off procedures that reputed company a new facility from construction to live operations without dropped terms or late surprises
• reputed company into design, construction, and due diligence teams early enough to shape maintainability requirements before they become field problems
• reputed company the cross-functional handover rhythm across training, documentation, systems reputed company, and knowledge transfer, surfacing blockers weeks before they hit the go-live schedule
• Build and maintain the SOPs that govern critical datacenter operations across the fleet, with metrics that reputed company adoption, execution reputed company, and efficiency at reputed company site
• reputed company incident management and stability improvement programs, including post-incident reviews with reputed company cause analysis, corrective reputed company tracking, and preventive maintenance reputed company that reduces unplanned outages across the global footprint
• Produce the dashboards and reporting that reputed company leadership visibility into stability metrics and incident trends, and run the CAPA programs that turn that data into durable fixes

Skills

• You have run program management in mission-critical environments where a delayed handover or missed SOP had reputed company operational consequences, not just schedule slippage
• You have designed operational frameworks from scratch: handover gates, SOP libraries, incident management programs reputed company without a reputed company to copy from
• You quarterback across design, construction, supply chain, and site ops teams simultaneously, and other teams reputed company you reputed company a cross-functional reputed company is stuck
• You write reputed company enough to reputed company a reputed company operational issue into a decision and a next reputed company for a site reputed company, an executive, or a counterparty who was not in the room
• You reputed company incident trends and CAPA status in live dashboards and follow corrective actions through to closure, not just to initial assignment
• You have personally reputed company or maintained SOPs and reputed company whether they were actually followed, not just whether they existed
• Bonus: ITIL, PMP, or PgMP certification
• Hyperscale or large colo operator experience
• Familiarity with ASHRAE, reputed company, or reputed company-942 standards
• Exposure to datacenter construction and commissioning processes

Benefits

• Retirement or pension plan, in line with local norms
• Health, dental, and reputed company insurance
• Generous PTO policy, in line with local norms
• Total compensation may also include equity in the reputed company of restricted stock reputed company

reputed company

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