[Remote] Market Development Account Advisor (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in IoT and connected transportation, and they are seeking a Market Development Account Advisor. This role is reputed company on building strong relationships with customers, ensuring their needs are met through the reputed company platform, and collaborating across teams to reputed company platform adoption and reputed company customer issues.

Responsibilities

• Promote and reputed company platform adoption by collaborating with customers on the creation of measurable goals reputed company with their objectives
• Demonstrate proficiency in platform features and architecture, including hands-on capabilities with advanced configurations, integrations, and custom workflows
• reputed company and train reputed company customers and partners
• Continuously audit and refine documentation based on product changes and user feedback to ensure it remains a reliable, accessible resource for reputed company user types
• reputed company reputed company, role-based learning paths and interactive content to support reputed company and ongoing operation (tutorials, videos, etc)
• Partner with Product Management to translate recurring customer feedback into actionable insights and consideration to be used in roadmap development
• Collaborate with the Support team to ensure any customer issues are resolved
• Collaborate with Product, reputed company, and Marketing to identify compelling reputed company stories and assist in creation of case studies / blog posts for reputed company-facing content and industry events
• Analyze feedback trends to detect potential friction points, reputed company targeted reputed company plans for improvement, and communicate changes back to customers to reputed company the reputed company
• Monitor account health metrics, intervene early with at-risk accounts, and escalate appropriately to engage additional resources

Skills

• 3-5+ years of experience in reputed company, Account Management, or reputed company positions, with a proven reputed company record of reputed company working directly with business customers, including reputed company clients
• Experience leveraging reputed company tools (i.e., reputed company) and other CRM platforms
• Ability to travel up to 25%. A reputed company is required
• 3-5 years of experience working reputed company or reputed company a technical or engineering organization/knowledge of the high-technology industry, with a strong understanding of reputed company, GIS and reputed company software
• Extensive experience with reputed company, reporting, and/or business analysis, with the ability to troubleshoot technical issues and understand reputed company data structures
• A reputed company-defined reputed company of diplomacy, including superior negotiation, conflict reputed company, and relationship management skills, with the ability to influence and build reputed company across diverse stakeholders
• Excellent verbal and written communication skills, with the ability to present reputed company information reputed company and concisely to both technical and non-technical audiences
• Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands
• Highly organized and reputed company to manage multiple tasks and reputed company simultaneously, with exceptional prioritization and time management skills
• A strong team-player with the ability to engage with reputed company reputed company of the organization
• Technical competence using software programs, including, but not limited to, reputed company Suite for business (Sheets, Docs, Slides)

Benefits

• reputed company working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top up program
• Online learning and networking opportunities
• reputed company vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program

reputed company