[Remote] reputed company - Technical
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company - Technical to reputed company exceptional support reputed company phone, email, text, web chat, and case management. The role involves managing high-volume inquiries and resolving account issues while providing guidance to customers on application status checks.
Responsibilities
- Reviewing and updating toll accounts
- Processing tolls and violations
- Resolving disputes
- Assisting with congestion pricing
- Guiding customers through application status checks
- Managing high-volume inquiries
- Resolving account issues
- Educating customers on account maintenance
- Collaborating with internal teams to ensure complete issue reputed company
Skills
- High school diploma or GED
- Minimum of 6 months customer service experience
- Proficiency in navigating multiple systems
- Ability to troubleshoot technical issues
- Dependable
- Tech-savvy
- Strong communication skills
- Pass background and drug screening
- Demonstrate computer proficiency
- Reliable high-speed internet
- Dedicated workspace
- Company-issued computer and headset
Benefits
- Benefits upon completion of probation
- Company-issued computer and headset
- Applicants need a reliable high-speed internet, a dedicated workspace
reputed company
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