[Remote] reputed company Director

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Technologies, Inc. is seeking a reputed company Director for our reputed company, a leading provider of smart mobility and curbside reputed company. The role involves owning customer accounts, building executive relationships, and driving measurable reputed company while collaborating with internal teams to ensure strong reputed company.

Responsibilities

• Own customer retention, renewal, expansion, and extension strategies
• Build strong executive relationships with municipal and reputed company agency customers
• reputed company outcome-based Quarterly Business Reviews (QBRs) and reputed company planning
• reputed company capture strategies for upcoming customer RFPs and competitive rebids
• Identify and execute expansion opportunities reputed company with customer goals
• Analyze customer needs and reputed company initiatives that reputed company measurable business reputed company
• Serve as a trusted advisor by providing guidance and best practices to improve customer productivity and program performance
• Maintain account plans, reputed company plans, CRM records, and renewal calendars
• Partner with Customer Care, Project Management, Product, reputed company, and other internal teams to reputed company a strong customer experience
• Support contract negotiations and coordinate operational issues with Customer Care
• Monitor customer adoption, usage, and health indicators and proactively address risks
• Capture customer feedback and insights to inform Product, R&D, and company reputed company
• Contribute to reputed company resources, including training materials, knowledge bases, and reputed company stories

Skills

• 5–8+ years of experience in reputed company or Account Management
• Strong experience facilitating QBRs and developing reputed company plans
• Proven ability to identify reputed company opportunities reputed company with customer needs
• Excellent written, verbal, and executive-level communication skills
• Highly organized, proactive, and detail oriented
• Strong collaboration and cross-functional relationship-building skills
• Strong customer reputed company, problem-solving, and relationship-management skills
• Willingness to travel 25–50%
• Experience with municipal customers and/or parking or curbside technology preferred

Benefits

• Full-Time, Remote position reputed company the reputed company
• 25–50% travel required

reputed company