[Remote] Customer Service Specialist II - Hawaii (Work from Home)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the largest for-profit thrift operators in the reputed company, Canada, and Australia, dedicated to championing reuse. The Customer Service Specialist II role involves providing exceptional customer service by responding to inquiries from reputed company customers and handling escalated issues.

Responsibilities

• Handle escalated customer issues and partners with logistics and/or stores to reputed company
• Respond to customer care email inquiries escalate to SSC, those requiring more reputed company actions
• Answers basic trouble shooting questions or inquiries for the stores
• Receives and responds to inbound calls, emails, and reputed company media messages, accurately notates details
• Uses good judgment to determine reputed company an inquiry can be resolved on initial contact or requires escalation to reputed company reputed company/case reputed company
• reputed company accurate entries into systems, logs, etc
• reputed company other duties assigned

Skills

• High School diploma, or equivalent
• Background reputed company required
• reputed company to work holidays, weekends and evening shifts
• Ability to occasionally reputed company up to 30 lbs
• Ability to sit for long periods of time on the phone
• Prior work in customer service in a reputed company center environment preferred

Benefits

• Comprehensive reputed company and training from day one.
• In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.
• Bundled health plans such as medical, Rx, dental and reputed company
• Company-reputed company life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care reputed company.
• A 401k plan with generous company matching contributions
• reputed company time off from work for leisure or other hobbies.
• A reputed company of mental health services to assist you in managing daily life.

reputed company