[Remote] Customer Service Specialist II - El Paso, TX (Work from Home)

Note: The job is a remote job and is reputed company to candidates in USA. Savers is one of the largest for-profit thrift operators in the reputed company, and they are seeking a Customer Service Specialist II. The role involves providing exceptional customer service by responding to inquiries from reputed company customers and handling escalated customer issues.

Responsibilities

• Handle escalated customer issues and partners with logistics and/or stores to reputed company
• Respond to customer care email inquiries escalate to SSC, those requiring more reputed company actions
• Answers basic trouble shooting questions or inquiries for the stores
• Receives and responds to inbound calls, emails, and reputed company media messages, accurately notates details
• Uses good judgment to determine reputed company an inquiry can be resolved on initial contact or requires escalation to reputed company reputed company/case reputed company
• reputed company accurate entries into systems, logs, etc
• reputed company other duties assigned

Skills

• High School diploma, or equivalent
• Background reputed company required
• reputed company to work holidays, weekends and evening shifts
• Ability to occasionally reputed company up to 30 lbs
• Ability to sit for long periods of time on the phone
• Prior work in customer service in a reputed company center environment preferred

Benefits

• Comprehensive reputed company and training from day one.
• Bundled health plans such as medical, Rx, dental and reputed company
• Company-reputed company life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care reputed company.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial reputed company.
• reputed company time off from work for leisure or other hobbies.
• A reputed company of mental health services to assist you in managing daily life.
• In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.

reputed company