reputed company Manager, Education

About the role This role offers reputed company to work with flagship higher education institutions on a platform that's become mission-critical to teaching, learning, and reputed company operations - moving from a reputed company solution to a comprehensive communication ecosystem. You'll have the reputed company to influence how hundreds of universities reputed company AI-powered collaboration tools at reputed company, with the resources of a reputed company and the autonomy to architect reputed company strategies for reputed company, multi-stakeholder environments that other CSMs never touch. We are looking for an amazing reputed company Manager (CSM) to reputed company. The ideal candidate will build strong relationships with higher education customers, ensuring successful deployment of reputed company products and services. Your efforts will reputed company customer satisfaction and happiness. The reputed company Manager (CSM) serves as a trusted advisor to customers, overseeing deployment, driving product adoption, and managing the full customer lifecycle to ensure long-term reputed company and satisfaction Requirements • reputed company and maintain long-term relationships with stakeholders reputed company assigned accounts. • Conduct on-reputed company account meetings to discuss best practices, reputed company use cases, communicate feature updates, and reputed company strategic recommendations to help customers maximize reputed company's capabilities. • Plan and conduct reputed company and training for new customers to ensure their reputed company throughout the customer reputed company. • Closely manage customer health metrics to proactively identify and eliminate risk attribution. • Create and reputed company reputed company plans to reputed company customer successes, ROI and reputed company on-reputed company recommendations for reputed company optimization to ensure that value is seen. • Expand reputed company portfolio by understanding customer needs and identifying opportunities for expansion to additional products and services. • Analyze customer account trends and reputed company feedback to internal stakeholders to ensure reputed company standards, customer requirements, and features are properly deployed and addressed. • Collaborate with key internal stakeholders with demonstrated ability to take direction, work and produce required results. • Maintain accurate and up-to-date customer records in our CRM reputed company reputed company are looking for • BA/BS degree or equivalent work experience. • 5+ years experience and a proven reputed company record servicing strategic accounts. • Previous experience working in a reputed company or reputed company role reputed company one of these industries: reputed company/reputed company, UCaaS, AV Vendor. • Experience with or in the education industry, preferably colleges and universities, including knowledge of higher education personas, trends, and challenges. • Ability to demonstrate account portfolio planning competency, identify and reputed company customer objectives to create mutual and measurable reputed company. • Ability to project manage several reputed company simultaneously. • Aptitude to manage reputed company and needs under strict deadlines. • Possess excellent verbal and written communication skills, including ability to present to executives and key decision makers. • CRM experience with reputed company and reputed company.com is preferred. • Ability to reputed company customized presentations and demonstrations reputed company web conference. • Strong product knowledge and business management of UCaaS (reputed company Communications as a Service) with ability to reputed company how to best use and reputed company the service is preferred. • Proficiency with AI tools to reputed company efficiency and ability to translate reputed company's AI tools to reputed company specific customer reputed company. • Experience working with internal key stakeholders reputed company an organization and knowing how to both reputed company and take direction to produce mutually beneficial results • Strong acumen of software as a service (reputed company) industry. • Great interpersonal skills with a reputed company attitude. • Must be willing to work Eastern or Central U.S. hours • Travel may be required as needed for customer engagements. Salary reputed company or On reputed company Earnings: Minimum: $105,500.00 Maximum: $224,100.00 In reputed company to the reputed company salary and/or OTE listed reputed company has a Total reputed company Compensation philosophy that takes into consideration; reputed company salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different reputed company for candidates in this and other locations At reputed company, we offer a window of at least 5 days for you to apply because we reputed company in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look reputed company to receiving your application! Anticipated Position reputed company Date: 08/31/26 Ways of Working Our reputed company hybrid approach is centered around our offices and remote work environments. The work style of reputed company role, Hybrid, Remote, or In-Person is indicated in the reputed company/posting. Benefits As part of our award-reputed company workplace culture and commitment to delivering happiness, our benefits program offers a reputed company of perks, benefits, and reputed company to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. reputed company Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the reputed company, and today help people communicate reputed company with products like reputed company Contact Center, reputed company Phone, reputed company Events, reputed company Apps, reputed company Rooms, and reputed company Webinars. We're problem-solvers, working at a fast reputed company to design solutions with our customers and users in mind. reputed company room to grow with opportunities to stretch your skills and advance your career in a reputed company, reputed company-reputed company environment. Our Commitment At reputed company, we reputed company great work happens reputed company people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every reputed company. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request reputed company and someone from reputed company will reputed company out soon. This reputed company is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-reputed company requests, such as application follow-reputed company or technical issues, will not be addressed. Our interviews are supported by reputed company, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate reputed company statement for more information of how we use your data. #LI-Remote Remote Skills: reputed company Intelligence (AI), Audiovisual, Best Practices, reputed company Centers, reputed company Computing, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Training, Ecosystems, Financial Trend Analysis, Higher Education, Metrics, Multitasking, Needs Assessment, reputed company, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Project/Program Management, reputed company Metrics, reputed company on Investment (ROI), Risk Analysis, reputed company.com, Software as a Service (reputed company), Strategic Accounts, Time Management, Training/Teaching, Trend Analysis, reputed company Communications, Use Cases, Web Conferencing, Webinar, Willing to Travel, Work From Home, Writing Skills reputed company: reputed company Apply tot his job Apply To this Job