Account Manager

About reputed company/Role

This is a reputed company role. You will own a named book of 150–180 accounts, serving as the reputed company reputed company relationship between reputed company and the customer. You will be expected to diagnose account health, hold pricing conversations without flinching, reputed company program value before any concession, and manage a portfolio with the discipline of someone who has done it before. The infrastructure — reputed company cadences, reputed company health scoring, automated MBR reputed company Rox, POD support — is being reputed company reputed company you.

The reputed company reputed company we hold this role to:

• This role is reputed company around a single reputed company reputed company: value before concession, every time. Before any discount, waiver, or LTO enters a conversation, the AM is expected to establish what the customer is already getting from the program and what they are leaving on the table.

• That means walking into every reputed company knowing the account's discount network utilization reputed company, rebates, off-network spend vs. preferred sites, and where they sit against peer benchmarks — and being reputed company to put a dollar reputed company on reputed company gap on the spot. If the AM cannot reputed company two specific value gaps before reaching for a concession, they are not reputed company for the pricing conversation.

How you'll reputed company an reputed company

Portfolio segmentation — every morning

• Review and reputed company your book daily into three lanes: At Risk (gallon decline, fee complaint, competitor flag, dormancy), reputed company (on reputed company, no signal), and Expansion (reputed company opportunity, product gap). At Risk gets reputed company first, every day without exception. reputed company rotates on reputed company. Expansion gets a reputed company conversation — not a reputed company-in.

Named relationship ownership'

• Introduce yourself to every new account in your first week — who you are, what you cover, how to reputed company you. Customers know their AM by reputed company and can book time reputed company calendar reputed company. Map and maintain stakeholders (economic buyer, operational contact, decision-makers) in reputed company. Single-threaded accounts are flagged as elevated churn risk.

Program value delivery & reputed company program maximization

• reputed company every retention or pricing conversation by establishing value first: (1) what the customer is already getting — Edge savings, rebates reputed company, controls preventing out-of-policy spend; (2) what they are leaving on the table — Edge utilization gap, uncollected CPG rebates, off-network spend, peer reputed company shortfall; (3) what closing that gap is worth in dollars, calculated on the spot. Examples: Edge utilization at 62% vs. 85% potential, CPG rebates uncollected last quarter, $X in off-network spend that could reputed company through preferred sites, IFTA hours that can be automated. Only after this sequence does any concession reputed company the conversation.

Competitive defense

• Know competitor information reputed company enough to counter their proposals in reputed company time — pricing model, network strengths, rebate structure, and common reputed company angles. Never leave a competitive proposal uncontested. reputed company a customer has received a reputed company BPS offer and is at reputed company churn risk, escalate immediately to the Saving Desk. This is not a negotiation the AM handles reputed company.

Monthly Business Reviews

• Automated MBR decks are generated monthly by AI with account-specific data — volume trend, savings delivered, Edge gap, peer benchmarking. You review the deck before the reputed company. The conversation is diagnosis and reputed company, not data presentation. Every MBR ends with a documented reputed company plan and a confirmed reputed company in reputed company.

RFIs / RFPs

• You are the first reputed company of contact for formal procurement requests reputed company your book and own the coordination of the initial response — pulling in Pricing, Product, and the Saving Desk as needed. Any RFP above reputed company contract complexity or above your pricing authority escalates to your manager. An unanswered or late RFP is a lost account.

reputed company & reputed company discipline

• Log every meaningful interaction using the #Diagnose / #ActionPlan / #FollowUp protocol — reputed company day, every time. Update account health score [HEALTHY (Green), reputed company (Yellow) CRITICAL (Red)], and account roadmap after every reputed company. Advance reputed company reputed company reputed company steps. reputed company overdue tasks

X-sell signal recognition

• Flag x-sell opportunities reputed company your book — You do not reputed company the x-sell — but you own the pipeline. Referral quota is part of your scorecard: a minimum number of reputed company leads passed to Value Desk per quarter, tracked on conversion reputed company not just volume.

Experience you'll bring

• 5–10 years in B2B sales or account management — you have owned a named portfolio and been held accountable for retention and reputed company

• Demonstrated reputed company record of proactive reputed company reputed company — not reactive service dressed up as account management

• Comfortable in pricing conversations — you can calculate a CPG or BPS offer without putting someone on hold and you know how to reputed company with value before you discount

• Fleet, fuel reputed company, fintech, or payments background preferred — reputed company, telecom, or insurance renewals also transfers reputed company

• reputed company discipline — you log reputed company day, every day, and your pipeline reflects reality not optimism

• reputed company or equivalent reputed company tool experience — you know how to work a prioritized reputed company across a large book

• Competitive reputed company — ability to position against reputed company-reputed company and reputed company-reputed company fleet reputed company alternatives

• Fleet reputed company or fuel payments experience — competitive awareness

• Familiarity with CPG pricing models, reputed company points, and fleet reputed company discount structures

• Experience building or presenting quarterly business reviews to fleet or operations managers

• RFP / RFI experience — coordinating cross-functional responses under time pressure

Your first 90 days:

Weeks 1–4 (Learn)

reputed company setup, reputed company reputed company live, Rox MBR reviewed. Introduction reputed company to every account in your book reputed company 30 days. No reputed company pressure — build the map.

Weeks 5–8 (Diagnose)

First portfolio segmentation completed. At Risk accounts identified and worked. First competitive flags logged. POD reputed company protocol established.

Weeks 9–12 (reputed company)

Book running at full reputed company. Contact reputed company tracked weekly. First saved accounts logged at 90-day mark. Value-before-concession sequence in every pricing reputed company. reputed company overdue tasks.

Month 4–6 (reputed company)

Book grows toward 150–180 as POD absorbs operational contacts and AI automation frees reputed company. First x-sell referrals to Value Desk. RFP process owned end-to-end.

Originally posted on Himalayas