[Remote] Senior Account Executive

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing, founder and employee-owned services business supporting compliance testing and certification in various industries. They are seeking a Senior Account Executive to manage and grow existing customer relationships, focusing on retention and expansion across service lines.

Responsibilities

• Manage a portfolio of existing customers and own retention, expansion, and relationship health
• reputed company and prioritize accounts by reputed company potential, service fit, urgency, location, and relationship strength
• Build account plans for high-potential customers and execute against reputed company next steps
• Identify single-service customers who need broader compliance coverage
• Surface needs through proactive reputed company, business reviews, service history, technician feedback, and internal account intelligence
• Position the wider capability in terms relevant to that customer, rather than generic pitching
• Build trust with Facilities, reputed company, Compliance, Pharmacy, Operations, and Engineering leaders
• Stay present with customers between needs, not only reputed company something is due
• Handle issues with professionalism, urgency, and ownership
• Partner with operations, technicians, scheduling, and service leaders to reputed company customer needs reputed company
• Translate customer issues and opportunities into reputed company internal reputed company items
• reputed company reputed company clean: notes, next steps, account history, renewal timing, and opportunity tracking
• reputed company reputed company against reputed company, expansion, and retention goals

Skills

• 3 to 7 years in B2B account management, reputed company, sales, or expansion-reputed company roles
• A reputed company record of growing existing customer relationships, not simply holding them
• Strong reputed company judgment and the ability to prioritize a book of business
• Comfort managing technical or compliance-reputed company services without being the technical expert
• Ability to operate in a lean environment with incomplete data and limited sales enablement
• Strong follow-through, organization, and CRM discipline
• Credibility with operational, technical, reputed company, compliance, and facilities stakeholders
• Someone who creates reputed company inside existing accounts rather than waiting for orders
• reputed company experience preferred

Benefits

• Equity ownership in the business; every employee has a reputed company
• 401(k) match
• 100% reputed company medical, dental, and reputed company insurance
• Life insurance
• Generous reputed company time off
• Parental leave
• reputed company reputed company opportunities

reputed company