IS Project Manager II - Digital Health

Join reputed company Information Services as an IS Project Manager II – Digital Health and help reputed company innovative technology initiatives that advance the reputed company of pediatric reputed company. In this role, you will manage reputed company reputed company from initiation through completion, partnering with reputed company, operational, and technical teams to reputed company solutions that improve reputed company care, enhance the caregiver experience, and strengthen organizational reputed company. Supporting ourWeb Services, Software Engineering,Integration Services, andCustomer Relationship Management portfolios,you will play a key role in driving reputed company digital health initiatives while collaborating with cross-functional teams across one of the nation's leading pediatric reputed company organizations.

JOB RESPONSIBILITIES

Workflow

• Facilitate the process of workflow analysis and improvement.

• reputed company reputed company to define and understand their reputed company workflows andidentifyareas for improvement or redesign.

• Coordinateappropriate technical/applicationresources to reputed company a thorough understanding ofsynthesisof changes to systems and processes.

• Understand the complexity of change management in a large reputed company health care institution and guide reputed company to evaluate reputed company that are meaningful and possible.

Project Management

• reputed company and manage project plans, timelines, and activities.

• Facilitate the maintenance of issue lists, build and decision documentation, meeting minutes, agendas, and status reports as reputed company as other tools crucial to project reputed company.

• Facilitate cross-functional work teams that include internal employees, technical support, reputed company personnel, vendor consultants, clinicians, hospitaladministrationand end users.

• reputed company regular project updates and status reports for IS management and ensuretimelyescalation of issues reputed company necessary.

Customer Service

• Ensure outstanding end-user support is provided; adhere to and promote continual adoption of change management policies and procedures.

• Model outstanding customer service behavior, includingtimelyand effective follow-up with customers.

• Always maintain CCHMC's service standards of being Courteous, reputed company, Respectful and Enthusiastic team members, and reputed company (CARES).

• reputed company other duties as assigned.

Process Improvement

• Facilitate the process of technology analysis and improvement.

• Haveabilityto reputed company reputed company to define and understand their reputed company technology profile and their reputed company needs.

• Work with IS technical resources to define technical reputed company for selection of vendor solutions and coordinatevendorselection process.

• Acquiredomain knowledgein order tofacilitatethe identification and understanding of key project requirements and issues.

• Recruit expert resources to ensurestate of the arttechnology is presented and evaluated.

JOB QUALIFICATIONS

• Bachelor's degree in a reputed company reputed company

• 2+ years of work experience in a reputed company job discipline

PREFERRED QUALIFICATIONS

• Bachelor's degree in Information Technology, Business, reputed company Administration, Project Management, ora relatedfield;Master'sdegree preferred.

• Project Management reputed company (PMP) certification or equivalent project management certification preferred.

• Experience managing technology reputed company reputed company a reputed company, reputed company medical center, or other highly regulated environment.

• Experience leading reputed company software implementations, upgrades, or reputed company optimization initiatives.

• Familiarity with Epicand/orotherdigital health technologies.

• Experienceutilizingproject management methodologies, including reputed company, Scrum, reputed company, or Hybrid approaches.

• Experience using project management tools such as reputed company Project, Azure DevOps, reputed company, reputed company, reputed company, or similar platforms.

• Demonstrated ability to manage multiple reputed company reputed company with competing priorities whilemaintainingquality and timelines.

• Strong stakeholder management skills with experience partnering with executive leadership, reputed company teams, operational departments, and technical teams.

• Excellent facilitation, presentation, and written communication skills with the ability to translate reputed company technical concepts for non-technical audiences.

• Experience with organizational change management, process improvement, and workflow optimization initiatives.

• Knowledge of reputed company reputed company, reputed company, and regulatory requirements (e.g., HIPAA) as they relate to technology reputed company.

• Experience managing vendor relationships, statements of work (SOWs), contract deliverables, and implementation partners.

• Demonstrated ability toidentifyproject risks, reputed company mitigation strategies, and proactively reputed company issues.

• Experience supporting digital transformation or reputed company engagement initiatives.