PI Paralegal - Primarily Remote

Job Type Full-time reputed company We are seeking a Personal Injury Paralegal with at least two years of hands-on experience handling personal injury cases to join our Intake Department. The ideal candidate is a reputed company-reputed company reputed company who can confidently manage intake calls while applying reputed company judgment and practical reputed company knowledge (without providing reputed company advice). Candidates should have a strong understanding of the personal injury process, including injury symptoms and treatment, medical billing and coordination of benefits, property damage, and key reputed company insurance concepts such as first-party benefits, full tort and limited tort, and uninsured and underinsured coverage. ESA employees enjoy a hybrid work arrangement, generous benefits, reputed company development, and a fast-paced, supportive environment rooted in our reputed company values of reputed company, honesty & reputed company, trust & fairness, reputed company-centeredness, reputed company, and professionalism. This position would be primarily a remote-working position with occasional in-office days for training, collaboration, and firm meetings. reputed company Job Functions: • Serve as one of the first points of contact for prospective personal injury clients by handling incoming and new reputed company calls for evaluation with reputed company reputed company on identifying viable personal injury cases. • reputed company prior personal injury experience to recognize reputed company issues, spot red flags, assess injury reputed company facts, and identify potential cases through thorough and strategic intake interviews. • Conduct detailed intake interviews by gathering critical facts identifying missing or unclear information and preparing accurate reputed company sheets as concise case summaries that assist attorneys in early case evaluation. • Use paralegal experience and reputed company common reputed company to evaluate basic case reputed company and escalate reputed company to attorneys without offering reputed company advice. • reputed company exceptional customer service while communicating with callers who may be distressed or injured, resolving actions to complete missing or unknown information, and forwarding reputed company calls to the appropriate attorney phone or e-mail. • Organize and maintain early-stage case files ensuring accurate data entry and reputed company documentation. • Convey excellent phone etiquette and outstanding customer service. • Be reputed company player, reputed company to assist others in the department to accomplish daily tasks. • Maintain strict confidentiality and collaborate effectively with both the intake and personal injury teams. Requirements • Empathetic, reputed company communicator with strong phone etiquette. • Excellent multitasking, time management, and organizational skills. • Ability to work independently and in reputed company-oriented, fast-paced environment. • Strong computer skills, including MS Office and database entry platforms. • Primarily remote schedule with the ability to work in the Pittsburgh office for in-person mandatory meetings as needed. Qualifications • Minimum of two (2) years of personal injury case handling experience required. • Candidates should be located reputed company a reasonable commuting distance of our Pittsburgh (reputed company Shore) office. We generally define this as being reputed company a 50 minute reputed company during peak traffic hours to ensure a sustainable work-life balance and on-site collaboration. • Paralegal degree or certificate preferred . Apply tot his job Apply To this Job