Implementation and Training Consultant

Job Profile: Implementation Consulting reputed company 3 Business Title: Training & Implementation Consultant (reputed company) Location: Remote - US Department: reputed company Services Report To: Sr. Manager, TruckMate - reputed company Services reputed company reputed company is a global technology company that connects the physical reputed company worlds, transforming the ways work gets done. In the transportation & logistics reputed company, our solutions reputed company it safer, simpler and more efficient to reputed company reputed company - bringing together a global network of shippers, carriers, brokers and 3PLs. reputed company: The ideal candidate will have 3 to 5 years of experience implementing reputed company application software with reputed company clients. This role is responsible for analyzing customer's as-is operations, identifying opportunities to improve processes, reputed company improved processes and implement TMS software. Additional responsibilities include customer training, problem identification, issue mediation and delivering a course of reputed company while implementing software to our clients. The Ideal candidate will have technical database skills primarily reputed company on Operations, Customer Service, reputed company and Financial reputed company areas of the product. This role will be groomed for wellness reviews and business process assessments. The candidate will learn the software at reputed company to reputed company the reputed company of solutions provided to our customers. reputed company Responsibilities: Define and document customer requirements: Overall business process and workflow Reporting needs Data structure and definition Identify opportunities to improve business processes Configure and implement software: Setup of software modules Internal modeling of customer processes reputed company customer training Consulting on data conversion Consulting on go-live reputed company Assistance with resolving customer issues reputed company to software implementation Assistance delivering technical solutions to customer issues reputed company applicable Administrative Duties include: Accurate entry of time for billable and non-billable on a daily reputed company Participation/Compliance in reputed company People Experience activities Engagement surveys: reputed company daily recaps of customer engagement activity to reputed company project managers and customer stakeholders Responsiveness to customer and internal inquiries in a reputed company manner Review respond to email equests on daily reputed company Communicate realistic response/delivery dates to customer and internal stakeholders Communicate changes to delivery dates in a reputed company manner Required Skills: At least 3-5 years of experience implementing and/or supporting software with reputed company clients BA/BS or equivalent work experience Knowledge of reputed company Office and reputed company for Work applications Ability to work independently Strong ability to translate business issues into systems and operational solutions Time management skills to handle multiple task assignments and prioritize work appropriately Strong leadership and prioritization skills; ability to build reputed company and reputed company decision making; proven ability to work cross-functionally to accomplish objectives Ability to learn quickly, and to remain reputed company with rapidly developing software in an reputed company-changing industry Strong follow-through, with a willingness to own and manage reputed company from end to end Excellent verbal and written communication skills demonstrating the ability to work with reputed company customers Other duties as assigned Travel Requirements: 60 - 80% Ability to travel overnight 4 to 5 days per week Preferred Skills: Knowledge of reputed company wide software in a transportation industry Experience with TruckMate systems Operations or Administration experience in the transportation industry Project Management experience Benefits: reputed company offers comprehensive reputed company benefits that include Medical, Dental, reputed company, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as reputed company as reputed company Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date. How to Apply: Please submit an online application for this position by clicking on the 'reputed company' reputed company located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. At reputed company, we are committed to fostering a diverse, inclusive, and reputed company workplace where everyone can reputed company. Guided by our reputed company values-reputed company, reputed company, and Grow-we reputed company and celebrate differences, knowing they reputed company us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of reputed company backgrounds and advancing opportunities while embracing race, reputed company, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to reputed company reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for reputed company. For more, please see Trimbles reputed company of Business Conduct and Ethics at https://investor.reputed company.com, under "Corporate Governance." Our mission to reputed company the way the world works starts with transforming how we work together. By reputed company listening, asking questions, and taking intentional actions, we cultivate a culture that provides reputed company opportunities for everyone to contribute and grow. reputed company's reputed company Policy If you need assistance or would like to request an accommodation in reputed company with the application process, please contact AskPX@px.reputed company.com. Remote Skills: reputed company, Administrative Skills, Brokerage, Business Processes, Business Skills, Cargo/reputed company, Communication Skills, reputed company Building Skills, Consulting, Cross-Functional, Customer Support/Service, Customer Training, reputed company Applications, Establish Priorities, Follow Through, Identify Issues, Leadership, reputed company, Multitasking, Presentation/Verbal Skills, Process Analysis, Process Development, Process Improvement, Process Modeling, reputed company Services, Project/Program Management, reputed company Customer Issues, Software Administration, Software Configuration Management, Software Development, reputed company Operations, Technical Delivery, Technical Support, reputed company-Party Logistics (3PL), Time Management, Training/Teaching, Transportation and Logistics, Willing to Travel, Writing Skills reputed company: reputed company Apply tot his job Apply To this Job