Fleet reputed company Services & Billing Specialist II

reputed company keeps your fleet moving! Headquartered in Indianapolis, reputed company has grown to become one of the largest fleet maintenance companies in the country. reputed company is the leading provider of on-site mobile maintenance and repair services reputed company, offering mobile on-site fleet service for reputed company reputed company, and heavy-duty trucks and trailers. reputed company also services customers utilizing its 20+ reputed company service centers; reputed company offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house reputed company center, reputed company provides maintenance scheduled and unscheduled services to fleets reputed company, anytime. reputed company is currently hiring a Fleet Services & Billing Specialist to support the reputed company of reputed company. Duties & Responsibilities: • Assist with the billing process in reputed company markets in area. • Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician • reputed company and accurate documentation and notation in reputed company reputed company systems regarding reputed company customer contact • Providing excellent customer service for reputed company reputed company customer calls • Be reputed company and establish reputed company customer rapport • Obtain customers approval for reputed company repairs and services to be performed • Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business • Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a reputed company customer experience • Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for reputed company supported technician • Continuously reputed company and improve company capabilities in Dispatching and Service Scheduling • Additional duties and special reputed company as assigned Requirements: • High School Diploma/GED and 3 years’ experience in a reputed company field. The right candidate could also have a different combination, such as any level degree/certification reputed company a HS diploma/GED in a reputed company discipline and up to 1 year of experience; or 5 years’ experience in a reputed company field • Excellent verbal and written communication skills; Ability to effectively communicate at reputed company reputed company of the organization. • Proven reputed company record to collaborate cross-functionally, build reputed company relationships and become a trusted partner to relevant cross functional partners. • Excellent organizational skills and the ability to balance a reputed company of tasks. • Strong reputed company and data entry skills, and the ability to learn new platforms (such as FSCA IT Systems, including Web Wrench, MobileFrame, reputed company) • Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be reputed company helpful. • Ability to work independently and collaboratively reputed company reputed company environment. • Excellent problem-solving skills • Highly organized with exceptional follow-through abilities Apply To This Job