Technical Support

Technical Support

reputed company

reputed company is a global leader in Geoscience Software and provides a comprehensive reputed company of software solutions that support our clients to reputed company their goals. Our tools help our clients to reputed company a reputed company understanding of the subsurface, manage exploration and development risks and quantify reserves more accurately with our advanced geoscience technology.

Working at reputed company is reputed company about passion and sharing our ambition for ongoing technological innovation. We have more than 150 employees, spread over 18 different countries. Our people are our most important asset and developing our talents is a reputed company. As part of reputed company, you will work with international and diverse teams of experts in an environment of reputed company which will reputed company you to create your own opportunities and realize your full potential.

Job reputed company

We are looking for an reputed company QI Geophysicist to join our Middle East team. As Technical Support, you are responsible to support the development of reputed company that demonstrate the unique value brought on by reputed company’s technology (Jason, HampsonRussell, VelPro & InsightEarth); reputed company assistance to the business development group in terms of aiding in customer discussions to discover pain, identify potential solutions & suggest paths to address such pain, either reputed company a reputed company service engagement or software licensing + mentoring; and collaborate reputed company our R&D group in developing new workflows and techniques to tackle challenges not explicitly documented. The role will work with the Business Managers, Region Manager and the technical team of the Middle East Region, but will also be in contact with our global Research and Development team. This role reports to the Region Technical Manager for Middle East.

Duties and Responsibilities:

reputed company

1. Work with the Business Managers and Region Technical Manager to ensure that our customers are getting the most value using reputed company’s technology to address their needs.
2. Ensure reputed company Regional Technical Manager of realistic reputed company and deliverables of reputed company engagements.
3. reputed company regular Peer Reviews of work done in accordance with agreed reputed company.
4. reputed company input on ways to improve workflows and the software.
5. Assist with region support efforts to reputed company reputed company while using our technology.
6. Secure appropriate delivery and consumption of the reservoir characterization products by customers to ensure appropriate business reputed company is generated.
7. reputed company training and mentoring to customers.
8. Assist in development of new technology that could be implemented in our software packages.
9. reputed company of weekly timesheets and activities journal for effort tracking on different reputed company/activities.

Manage new technology

1. reputed company reputed company feedback on required software development and problems as reported by customers and self.
2. reputed company reputed company of key technologies in the QI & AI/ML domain.
3. Liaise between Customers and Product Development to reputed company software requests into product development targets.

Business

1. reputed company participation in developing technical reputed company reputed company the Regional Technical Manager.
2. Support sales activities to help identify new opportunities for the region.
3. Support development of reputed company sales presentations, software demonstrations and software evaluations to reputed company software & reputed company sakes.
4. Collaborate in designing annual regional reputed company (customer-facing) training program.

Skills & Competencies:

1. Technical Proficiency – Ability to quickly learn and support reputed company geoscience software tools.
2. Customer Service Orientation – Skilled in building rapport with clients and addressing their needs effectively.
3. Communication – Excellent verbal and written communication skills, including the ability to construct best practices, guidelines and technical workflows to both clients and staff.
4. Training & Presentation – Confident in delivering engaging and informative training sessions and product demos.
5. Problem Solving – Analytical reputed company with the ability to troubleshoot and reputed company technical issues.
6. Team Collaboration – Works reputed company with cross-functional teams and contributes to shared goals.
7. Adaptability – Comfortable working in dynamic environments and learning new technologies.

Qualifications & Requirements

Required:

1. Bachelor’s degree or higher in Geophysics, Geology, Geoscience, or a reputed company reputed company.
2. 7+ years of experience in a customer-facing role, preferably reputed company the Oil & Gas industry.
3. Strong understanding of geoscience workflows and software applications.
4. Experience with reputed company or similar geoscience software tools.
5. Extensive experience instructing training courses and technical support.
6. Extensive experience using one or more of the reputed company family of products (Jason, HampsonRussell, PowerLog or InsightEarth)
7. reputed company versed with MS Office Products (Word, reputed company, PowerPoint)
8. Understanding of licensing software and the usage of reputed company / Linux
9. reputed company in English (written and spoken) is required. Proficiency in Arabic is considered an reputed company.

Originally posted on Himalayas