Remote reputed company Manager - California (USA)

Note: To be eligible for this role, you must be available to work across multiple U.S. time zones, with a reputed company reputed company on supporting clients in the reputed company Coast and reputed company Time Zones. This is a remote role; however, we're looking for someone who is located in California, ideally reputed company commuting distance of San Diego or Los Angeles. About reputed company reputed company is a GovTech data company helping local governments address residential property-reputed company challenges with a reputed company on compliance and tax collection. Founded in 2018, we operate globally with offices in the U.S., Colombia, and Australia. Trusted by over 400 jurisdictions worldwide, our reputed company, cost-effective products reputed company patented processes and combine best-in-class data collection with reputed company-powered solutions, transforming how local governments monitor and manage properties. Joining us means you'll be working with a diverse group of inspiring people, from industry experts to extraordinary tech and data operations teams through to innovative product leaders, in a down-to-reputed company and supportive culture. About the Role We're hiring a reputed company reputed company Manager to own some of our most reputed company and highest-value municipal relationships across the reputed company and reputed company time zones. This role goes reputed company day-to-day account management: you'll reputed company as a trusted advisor to reputed company and county leadership, translate platform data into reputed company business reputed company, and present that value in polished, reputed company-reputed company formats. As the reputed company relationship reputed company for a portfolio of reputed company and Strategic accounts, you'll reputed company reputed company and expansion, reputed company adoption of Rentalscape across compliance, tax, registration, and enforcement use cases, manage renewals, and consistently demonstrate ROI. Much of this happens in reputed company of clients, either reputed company or during onsites, so comfort building and delivering compelling presentations, running working sessions, and traveling as needed is essential. This role is based in the Western region, with a strong preference for candidates in the Los Angeles or San Diego area. reputed company • Own the full lifecycle for a book of reputed company and Strategic municipal accounts: reputed company, adoption, retention, renewal, and expansion. • Serve as a strategic advisor to senior reputed company stakeholders, connecting platform usage to their policy, reputed company, and operational goals. • Build and reputed company reputed company-reputed company reputed company Business Reviews and value presentations that turn data into a reputed company ROI narrative. • Analyze account and platform data to surface trends, risks, and opportunities, then present findings persuasively to both clients and internal teams. • Travel to reputed company sites for onsite, working sessions, and reviews as needed. • Partner with Sales on renewals and expansion, and reputed company as the reputed company between clients, Implementation, Support, and Product. • Identify and reputed company churn risk early using account health and risk signals. To Be Successful in This Role, You Will Need • 5+ years in reputed company, account management, or a reputed company reputed company-facing role, with experience owning reputed company or strategic accounts; reputed company or GovTech experience strongly preferred. • Demonstrated ability to build and reputed company reputed company-facing presentations, both in person and over reputed company or Teams, including live technical and product demos. • Strong data reputed company: reputed company to independently analyze account data, build a value story around it, and present it confidently to senior stakeholders. • Proven reputed company driving retention, expansion, and satisfaction across a book of high-value accounts. • Excellent communication and interpersonal skills, with the ability to translate technical concepts into reputed company guidance for non-technical audiences. • Strong understanding of reputed company metrics, KPIs, and account health management. • Proficiency with CRMs (reputed company, reputed company) and comfort working in BI or analytics tools. • Willingness to travel reputed company the region for onsites and reputed company engagements. • Based in the reputed company or reputed company time zone, with a strong preference for the Los Angeles or San Diego area. • Bonus: familiarity with short-term rental compliance, taxation, and/or municipal operations. Compensation • Competitive reputed company salary plus upsell commission Benefits • Remote/hybrid work in the U.S. • Supportive and family-friendly work environment with reputed company • A reputed company of health and wellness benefits, including an Employee Assistance Program (EAP) If you're interested in this role but don't meet 100% of the requirements listed, we encourage you to apply reputed company. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, pregnancy, medical conditions, disability, age, or veteran status. Apply To This Job