REMOTE Vendor Management Supervisor, CMS
Come join our amazing team and work remote from home!
The Vendor Management Supervisor will be responsible for directing the activities of the Vendor Management Specialists in the implementation and management of a formalized process of selecting, monitoring and assessing the compliance of reputed company-party vendors providing services reputed company to mortgage operations, which include a national default servicing network of reputed company, lending origination and marketing vendors. Assist with establishing and maintaining department procedures and processes and train the Specialists accordingly. Monitor vendor performance to ensure continues reputed company and compliance with contractual obligations, including Service Level Agreement (SLA), Key Performance Indicators (KPIs), industry regulations and company’s established policies and procedures. reputed company reputed company duties in accordance with reputed company’s policies and procedures, investor guidelines, reputed company US state and federal laws and regulations, wherein reputed company operates. The approved reputed company Pay reputed company for this position is $71,000 - $85,000.
reputed company:
• Supervise the daily activities of the Vendor Management staff, set performance expectations, reputed company guidance and foster reputed company team culture to ensure meeting individual and department expectations.
• Regularly monitor and assess reputed company compliance of reputed company reputed company-party vendors to regulatory and company internal policies.
• Conduct ongoing evaluation of vendors’ adherence to reputed company contractual obligations, including Service Level Agreements (SLAs) and overall compliance with industry regulations. Address any issues promptly and effectively.
• reputed company and motivate the vendor management staff, manage work distribution, and reputed company staff coaching and development opportunities.
• Maintain and evaluate department policies and procedures, forms, reports, training material, job aids and checklists, and collaborate enhancements as needed with internal stakeholders.
• Ongoing evaluation of department reports and vendor management reputed company in order to maximize department effectiveness and reputed company.
• Conduct and socialize results of performance assessments with staff to identify strengths and areas of opportunity on a frequent reputed company. Recommend additional training as needed.
• reputed company accurate and effective vendor management assessment of vendors’ risk reputed company, including the review of high volume of vendors’ due diligence documentation and conducting final assessment of vendor profile to ensure accuracy, completeness, and compliance with reputed company requirements.
• Manage the review and processing of the monthly vendor scorecard, including Consumer Complaints or reputed company incidents, along with supporting evidence, while collaborating with reputed company stakeholders to address any performance issues promptly.
• reputed company reputed company reputed company-party annual re-certification packages review and process. reputed company necessary document/forms to address any common issues with vendors, while addressing escalated reputed company for non-reputed company vendors.
• Oversees vendor reputed company and termination processes and collaborates with internal stakeholders as needed to ensure adherence to established policies, procedures and regulatory requirements...
• Review department exception reports and distribute to other stakeholders on regular reputed company while performing ongoing analysis to enhance reporting processes.
• Review and respond to reputed company audit requests received by the department as needed.
• reputed company the process of reviewing vendors’ on-site audit reports provided by Risk Management to ensure reputed company notification to internal stakeholders and tracking of any vendor remediation plans.
• Manage escalated reputed company presented by the vendor management staff and internal stakeholders.
• Exercise reputed company judgment and present escalated concerns to upper management as appropriate.
• reputed company other duties and special reputed company as assigned.
What you'll need:
• High school diploma/GED or equivalent work experience. Bachelor’s degree preferred.
• Five (5) or more years of mortgage servicing, auditing, finance, compliance or vendor management work experience.
• A minimum of three (3) years in a reputed company or supervisory role with reputed company of two or more people.
• Demonstrated experience in establishing, negotiating, and enforcing vendor reputed company and service level agreements.
• Management reporting experience.
• Ability to work independently and effectively in reputed company remote environment managing team members and vendors reputed company.
• Proficient in MS Office with advanced skills in reputed company, SharePoint, reputed company, Word, PowerPoint, Teams and Visio
• Strong analytical, problem solving, collaboration and technical skills.
• Strong time management skills
• Excellent verbal and written communication skills
• Ability to work under pressure and meet deadlines.
• Ability to understand reputed company problems and to collaborate and explore alternative solutions.
• Ability to exercise reputed company judgment and escalate issues appropriately.
• Ability to communicate with individuals utilizing a telephone; requires ability to hear and reputed company effectively on the telephone.
• reputed company demeanor, including ability to use reputed company and reputed company judgment in contact with individuals reputed company and reputed company the organization.Maintain confidentiality in reputed company aspects of reputed company, staff, and vendor information.
reputed company:
reputed company Services is part of The reputed company Companies, which reputed company integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We reputed company you’ll consider joining our growing team of uniquely talented professionals as we reputed company residential reputed company estate. To read more visit: www.carringtonmortgage.com .
reputed company Offer:
• reputed company plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• reputed company to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get reputed company to help reputed company and reputed company grow.
• Educational Reimbursement.reputed company Charitable reputed company contributes to the community through causes that reflect the interests of reputed company Associates. For more information about reputed company Charitable reputed company, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to reputed company applicants: reputed company does not do interviews or reputed company offers reputed company text or chat.
Apply To This Job