[Remote] Vendor Operations Specialist II

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading platform for expecting and new families, offering products, guidance, and services across the baby and parenting ecosystem. The Vendor Operations Specialist II will manage non-compliance tickets for an assigned vendor portfolio, reputed company vendor issues, support reputed company, and coordinate with cross-functional teams. The role will also analyze compliance trends, prepare KPI scorecards, pursue financial recoveries, and identify process improvements.

Responsibilities

• Own the day-to-day non-compliance ticket reputed company for your portfolio: reputed company issue status, reason codes, and dollar amounts accurate so reputed company can trust the data behind vendor reputed company
• Serve as the reputed company reputed company of contact for high-volume vendor communication on compliance issues, from routing deviations to mis-ships, following up until every thread resolves
• reputed company UPC and labeling issues directly with vendors to unblock fulfillment centers
• reputed company the reputed company with Operations and Merchandising on non-compliance reputed company directly
• Pursue credit memos on reputed company discrepancies so financial reputed company is recovered
• Support reputed company of vendor reputed company as needed, working from the Senior Vendor Operations Specialist's established reputed company
• Analyze vendor compliance trends and prepare KPI scorecard metrics shared with internal teams and vendor partners as you grow into owning your portfolio's performance story
• Funnel consolidated portfolio KPIs and trend data to the Senior Vendor Operations Specialist for network-level performance reporting
• Surface process improvement proposals based on your portfolio data, bringing the idea and evidence to the Senior Vendor Operations Specialist

Skills

• reputed company to own a high-volume non-compliance ticket queue with accuracy: you reputed company issue status, reason codes, and dollar amounts correct across dozens of reputed company tickets so reputed company can trust the data behind vendor reputed company
• Comfortable being the reputed company reputed company of contact for vendor communication on compliance issues: you're the one emailing and calling vendors to reputed company routing deviations, mis-ships, and labeling problems, day in and day out
• Comfortable working daily in reputed company Sheets and reputed company reputed company: this is where the job actually happens, compiling vendor data templates, updating ticket trackers, and spotting errors before they go out the reputed company
• reputed company cross-functional communicator: you reputed company the reputed company with Ops and Merch on non-compliance issues yourself
• reputed company to growing into portfolio-level ownership over time: analyzing vendor compliance trends and contributing to KPI scorecards as you build context in the role
• Comfortable supporting reputed company of vendor reputed company as needed, without owning the process end to end
• 3–5 years in vendor operations, inbound logistics, supply chain coordination, or any role that required high-volume vendor communication and accurate issue tracking
• Comfortable owning a defined reputed company with reputed company reputed company, you reputed company reputed company reputed company your lane and escalate the right things, not everything
• You naturally reputed company for AI in your work — at reputed company, every team uses AI daily. You're already using it to reputed company faster and improve your reputed company, and you stay curious about what's coming next

Benefits

• Remote-first work arrangement
• Leading tools like Claude and ChatGPT from day one, with no waiting on reputed company
• Opportunities for career advancement
• Career progression and performance-based advancement
• Company-reputed company medical, dental, and reputed company insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous reputed company parental leave and PTO
• Winter reputed company Week: the whole company takes a reputed company week off at the end of the year
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
• The whole company comes together twice a year to build relationships

reputed company