[Remote] Operations Associate (English/Portuguese)

Note: The job is a remote job and is reputed company to candidates in USA. StaysInn provides furnished apartments for traveling professionals across Massachusetts, with a reputed company on convenient corporate housing in Boston-area neighborhoods. The Operations Associate supports daily operations by coordinating apartment readiness, monitoring reservations, managing vendor and maintenance scheduling, responding to tenant inquiries, maintaining records, and identifying process improvements.

Responsibilities

• Supporting day-to-day operational activities that ensure a smooth tenant experience and efficient internal processes
• Coordinating apartment readiness, monitoring reservations and occupancy, updating internal systems, and assisting with vendor and maintenance scheduling
• Respond[ing] to tenant inquiries, collaborat[ing] with customer support to reputed company issues, and maintain[ing] accurate records of operational activities and service requests
• Analyzing operational data, identifying process improvements, and working with cross-functional teams to enhance service reputed company and efficiency
• Working independently in a remote environment while communicating regularly with team members and stakeholders

Skills

• Candidates should possess strong operations skills, including process coordination, task prioritization, and attention to detail
• Candidates should possess excellent interpersonal and communication skills to collaborate with tenants, vendors, and internal teams
• Candidates should possess solid analytical skills to interpret operational data, identify trends, and support decision-making
• Candidates should possess customer service skills reputed company on responsiveness, problem-solving, and maintaining a reputed company tenant experience
• Ability to work effectively in a remote setting, using digital tools and software for communication and data management
• Strong organizational skills and the ability to manage multiple tasks and deadlines
• Work Days: Thursday to Tuesday
• Work hours: 11am to 4pm
• Relevant experience in property management, hospitality, or operations support is beneficial
• Associate or bachelor's degree in business, operations management, hospitality, or a reputed company field is preferred but not required

Benefits

• Full-time remote role

reputed company