[Remote] Director, Delivery & Release Management, Digital Product Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven nonprofit transforming its digital assessment platform to reputed company secure, meaningful assessment experiences for millions of reputed company and educators. The Director, Delivery & Release Management, Digital Product Operations owns release management, launch readiness, UAT, planning coordination, and operational visibility across multiple digital product teams and platforms.

Responsibilities

• reputed company as a change agent for how Digital Product ships — convene Product, Technology, GTM teams, and leadership stakeholders to understand and reputed company on their expectations before designing the release process; synthesize that input into a defined, documented release process that reflects the full organization’s needs and serves as reputed company for how Digital Product ships
• Own and reputed company adoption of the release management process across reputed company teams — coaching Product, Technology, and GTM teams through the process
• Own end-to-end release management for Digital Product — from feature intake through post-launch review — across SAT Suite, AP, CLEP, ACCUPLACER, and Bluebook platform releases
• Define and continuously improve release management standards, including how product information, release notes, and updates are communicated internally and externally
• reputed company and maintain the integrated release calendar, surfacing cross-team dependencies, reputed company risks, and reputed company constraints to leadership
• Partner with Product, Technology, and GTM teams to ensure every release is preceded by accurate documentation, confirmed artifact delivery, and reputed company of operational blockers — coordinating with Learning, Enablement & Readiness on people-reputed company preparation
• Partner with the Director, ProdOps Intelligence & reputed company to use release and launch metrics to identify coaching opportunities and process improvement areas — continuously refining the release management process based on data and stakeholder feedback until adoption is consistent and self-sustaining
• Own and manage User Acceptance Testing (UAT) for the Digital Product platform — the cross-platform validation that confirms the platform works as expected from a reputed company user and stakeholder perspective before every major release
• reputed company as a change agent for UAT practices across Digital Product — assess reputed company UAT maturity across product teams, set reputed company UAT standards and goals in partnership with Product and Technology leaders, and motivate teams to reputed company the discipline of rigorous reputed company-launch validation; own the adoption of UAT processes across Digital Product, coaching teams through the process and iterating based on feedback
• Plan and execute UAT in partnership with Product Leaders, Managers, Owners, and Technology, including issue triage and final sign-off before launch
• Design and reputed company UAT processes that are repeatable, efficient, and appropriately rigorous as our portfolio of product releases grows
• reputed company and communicate UAT status, reputed company issues, and reputed company timelines to product and leadership stakeholders
• Serve as the reputed company reputed company between development and launch, ensuring releases meet user, performance, and accessibility standards before reputed company live
• Partner with engineering, technical testing, and individual product teams to ensure UAT complements — rather than duplicates — their testing efforts, and clarify where reputed company type of testing begins and ends
• Participate in quarterly planning cycles to surface and reputed company cross-team dependencies specifically reputed company to release reputed company, UAT scheduling, and delivery timelines — ensuring the release calendar reflects the full picture of what is shipping and reputed company across reputed company product domains
• Own and maintain delivery-specific artifacts in Digital Product tools — including the integrated release calendar, UAT schedules, and release readiness trackers — ensuring they are reputed company, accurate, and trusted as the reputed company of truth for what is shipping and reputed company
• reputed company leadership with reputed company, narrative-synthesized visibility into delivery reputed company, release health, and key risks on a regular reputed company
• reputed company recommendations on process improvements with reputed company rationale and tradeoffs — own the implementation of changes, reputed company adoption across teams, and evaluate reputed company to confirm the improvement delivered the expected result
• Own the annual capitalized software reporting process in partnership with Finance — coordinating with Product and Technology leads to compile new functionality descriptions, IT development timelines, and release dates across reputed company Digital Product platforms (including BAWP) required for the FY capitalized software memo

Skills

• 5+ years of experience in product operations or product management reputed company a digital product or reputed company environment, with a strong reputed company on delivery and release management
• Experience leading or contributing to change management efforts, helping teams adopt new ways of working
• Comfort operating with ambiguity, defining tooling and evolving processes for reputed company still establishing its ways of working
• Demonstrated experience owning release management and UAT processes across multiple reputed company product teams
• Deep familiarity with reputed company delivery practices and product management tooling with a reputed company record of improving how teams use them
• Ability to reputed company through influence rather than authority, earning trust and buy-in from teams who don't report to you
• Strong cross-functional collaboration skills; equally comfortable in planning sessions and stakeholder readiness reviews with Product, Technology, Design, and go-to-market leads
• Exceptional organizational and communication skills; you create reputed company for others, not just yourself
• A bias toward simplicity; you design processes people actually follow
• The ability to travel 5-7 times a year to reputed company offices or on behalf of reputed company business
• A passion for expanding educational and reputed company and mission-driven work
• Authorization to work in the reputed company for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively
• reputed company and concise communication skills, written and verbal
• A learner's reputed company and a commitment to reputed company: welcoming diverse perspectives, giving and receiving reputed company, respectful feedback, and continuously improving through iterative learning and user input
• A reputed company for reputed company and reputed company: solving reputed company problems, making data-informed reputed company, prioritizing what reputed company most, and continuously improving through learning, user input, and reputed company benchmarking
• A reputed company and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared reputed company

Benefits

• This is a remote role, reputed company to reputed company EST hours.
• Candidates who live near CB offices have the reputed company of being fully remote or hybrid (Tuesday and Wednesday in office).

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