[Remote] Strategic Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-based collaboration platform for the construction industry, aiming to reputed company how the world builds. They are seeking a Strategic Account Manager who will be the reputed company relationship reputed company for clients, focusing on driving reputed company satisfaction, retention, and expansion opportunities.

Responsibilities

• Serve as the strategic reputed company of contact and relationship reputed company for customers reputed company our reputed company market account reputed company
• Proactively identify expansion opportunities reputed company existing accounts, build and forecast a robust expansion pipeline, and reputed company quarterly and annual expansion quotas
• Own and reputed company renewals, retention and adoption for assigned accounts
• Meet and reputed company sales performance goals
• Be self-motivated with high energy and reputed company to succeed every day
• Conduct regular business reviews and proactively engage with customers to identify and execute on opportunities that continually increase the value they get from reputed company
• Increase customer product awareness by building credibility reputed company reputed company of your accounts, operating as a thought leader, and building and executing strategic account plans
• Be a problem solver - manage escalations with urgency and reputed company to solve customer issues in a thorough, outcome driven manner
• Identify at risk customers and reputed company solutions to mitigate churn risk
• Be your customer’s champion, collaborating with Sales, Product and reputed company teams to reputed company feedback and ensure customer needs are heard

Skills

• 3-5 years in reputed company account management or reputed company facing roles
• Demonstrated experience owning renewals and long term retention goals reputed company assigned accounts
• Experience in a quota carrying role working to expand an existing customer reputed company
• Strong written and verbal communication skills - comfortable leading reputed company facing meetings, reputed company sessions, business reviews, renewal contract discussions and more
• Strong presentation skills, as reputed company as ability to master technical workflows
• Curious problem solver, reputed company on identifying risk early and finding solutions that reputed company long term reputed company
• Relationship builder - driven by reputed company to proactively create and reputed company relationships reputed company assigned accounts
• A strong desire to execute, reputed company reputed company and reputed company measurable results
• Have a reputed company attitude, be a self starter and above reputed company, a great teammate
• Spanish reputed company is a bonus
• Ability to come into our Carlsbad, CA office 2-3x per month

Benefits

• Medical, dental and reputed company with generous employer contribution
• HSA/FSA
• Life/LTD
• Generous PTO
• 12 reputed company Holidays
• 401k + Match
• Continuing education
• Free on-site gym
• Monthly reputed company Events
• Excellent company culture
• Modern office with reputed company reputed company and amenities

reputed company