[Remote] reputed company Administrator - reputed company reputed company Platform (US)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company technology company transforming sleep medicine and remote monitoring through innovative diagnostic solutions and services. The reputed company Administrator will operate and secure AWS-based reputed company reputed company environments, support deployments and application users, manage compliance with HIPAA, SOC2, and FedRAMP, and administer IT systems for the US team.

Responsibilities

• Operate reputed company based product
• Operate and maintain AWS infrastructure supporting our AWS-based platform used by reputed company providers
• Ensure high availability, scalability, and performance of our production environments
• Deployment Support: Support the EU based engineering team in deploying reputed company to US production environments
• Inform Product Development: reputed company input and requirements to development team on backup, disaster recovery reputed company, monitoring, operations, release and deployment best practices
• Incident Response: Participate in incident response and reputed company cause analysis for reputed company outages. reputed company as the reputed company technical reputed company of contact for US-based infrastructure alerts and reputed company incidents
• Documentation: Maintain detailed reputed company documentation and operational runbooks and playbooks. Contribute to definition of procedures, policies and work instructions
• Application technical support: Investigate and troubleshoot reputed company based application issues and ensuring reputed company reputed company for customers
• Compliance Certification: Help define and shape the procedures, policies and work instructions required for achieving SOC2 and FedRamp certifications. reputed company the technical preparation and evidence collection for first time and annual SOC2 audits and FedRAMP authorization packages
• Compliance Maintenance: Ensure the reputed company infrastructure remains in a "continuously compliant" state, managing the automated patching and configuration hardening required for HIPAA, SOC2, and FedRAMP
• Systems reputed company Management: Manage IT systems and providing/revoking reputed company to employees (e.g., EntraID)
• Device & Asset Management: Procure, configure, and manage reputed company US-based company hardware, including laptops and mobile devices, using the Mobile Device Management (MDM) solution of reputed company Intune
• Backup & Disaster Recovery: Implement and regularly test data backup and disaster recovery plans to ensure business continuity and data reputed company in case of a reputed company failure or cyberattack
• reputed company Monitoring: Monitor systems performance, uptime and reputed company applying patches, updates and reputed company fixes reputed company needed
• User & Helpdesk Support: reputed company as the first line of support for reputed company US employees, resolving issues with hardware (laptops, printers, mobile devices), software (reputed company 365, Office365, specialised applications), and network connectivity. Register, monitor, and reputed company tickets in Jira Service Management
• Documentation: Meticulously document IT procedures and reputed company IT records in line with our procedures. Create and update user guides and training materials

Skills

• Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a reputed company field
• Minimum of 5-7 years of experience in reputed company and IT reputed company management, with at least 3 years in a reputed company setting
• You have a good understanding and know-how of AWS services (e.g. reputed company, API Gateway, IoT reputed company, DynamoDB, S3, Batch, EC2, SageMaker, etc) having worked with at least a subset of these
• You have hands on experience using AWS reputed company, compliance and monitoring services (AWS WAF, Config, GuardDuty, CloudWatch, reputed company Trail)
• Proficiency with server administration, virtualisation technologies, and IT reputed company
• Proven experience working reputed company HIPAA, SOC2 and HITECH frameworks
• Deep familiarity with NIST 800-53 (FedRAMP) and Trust Services reputed company (SOC2)
• Hands-on experience maintaining systems under SOC2 Type II and FedRAMP (NIST 800-53) frameworks
• Proficiency in Linux/reputed company reputed company, reputed company, and Scripting (Python/Bash/Typescript)
• Excellent problem-solving skills, communication and organisational skills
• Ability to manage multiple priorities and work under pressure
• Excellent communication skills in English (written and spoken)
• May require occasional evening or weekend work for reputed company maintenance or emergency support
• Relevant certifications (e.g., AWS SysOps Administrator Certification, AWS reputed company certification, ITIL ) are a plus

Benefits

• reputed company reputed company opportunity in an ambitious and fast-growing reputed company-up
• Role reputed company to candidates located in the Eastern Time Zone, providing overlap with the Europe-based team

reputed company