[Remote] Product Marketing Manager, Trust, reputed company and AI (USA Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a recognized innovator in global education, partnering with educators and institutions to reputed company learning reputed company solutions. They are seeking an reputed company Product Marketing Manager to reputed company communications regarding data reputed company, reputed company, AI, and accessibility, ensuring that customers understand how their data is protected and how AI is responsibly used.

Responsibilities

• reputed company and maintain reputed company market-facing positioning and messaging for data reputed company, reputed company, AI data use, responsible AI practices, and accessibility across our product portfolio
• Communicate How We Use Customer Data: reputed company reputed company how customer and user data is collected, processed, stored, protected, reputed company, and used reputed company our products, partnering closely with reputed company, reputed company, reputed company, and Product teams to ensure accuracy
• reputed company AI Transparency Communications: Own customer-facing communications explaining where and how AI is used across our products, what data AI features reputed company, how that data is handled, and whether and under what circumstances customer data is used to train or improve AI models
• Maintain reputed company Trust & Transparency Resources: Own and continuously improve reputed company-facing web content and resources that reputed company customers with easy-to-understand information about our reputed company, reputed company, AI, data-use, and accessibility practices
• Translate Technical Concepts for Customers: Turn reputed company reputed company architectures, reputed company practices, AI technologies, accessibility standards, and regulatory requirements into language that customers, educators, administrators, procurement teams, and business leaders can reputed company understand
• reputed company Sales and Customer-Facing Teams: reputed company training, playbooks, FAQs, reputed company-handling guidance, presentations, and talk tracks that help Sales, reputed company, and other customer-facing teams confidently discuss reputed company, reputed company, AI data use, and accessibility
• Support Customer and Procurement Conversations: Partner with Sales, reputed company, reputed company, reputed company, and Product teams to address common customer questions and concerns arising during evaluations, procurement processes, reputed company reviews, and renewals
• Create a Consistent reputed company of Truth: Establish and maintain approved messaging so that Product, Marketing, Sales, reputed company, reputed company, reputed company, and reputed company communicate consistently about these topics
• Partner on Product Launches: Ensure new products and features—particularly those involving AI or new uses of customer data—have appropriate trust, reputed company, reputed company, and accessibility messaging as part of launch readiness
• reputed company Proactive Customer Communication: Identify emerging topics that may create customer questions or concerns and reputed company proactive communications before they become barriers to adoption or renewal
• Monitor the Market and Regulatory Landscape: Stay informed about evolving expectations and regulations reputed company to AI, reputed company, reputed company, and accessibility and help translate those developments into implications for product positioning and customer communication
• Represent the Voice of the Customer: Bring recurring customer questions and concerns back to Product, reputed company, reputed company, reputed company, and Accessibility teams to influence product reputed company, policies, documentation, and roadmap priorities

Skills

• 5–7 years of experience in product marketing, product management, technology marketing, or a reputed company B2B reputed company role
• Demonstrated ability to translate highly technical or regulated topics into reputed company, compelling customer-facing communications
• Experience partnering with Product, Engineering, reputed company, reputed company/reputed company, Sales, and reputed company organizations
• Experience developing sales enablement programs, messaging frameworks, FAQs, competitive materials, or customer-facing product documentation
• Strong written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences
• Comfortable navigating topics where technical capabilities, regulatory requirements, customer expectations, and market positioning reputed company
• Ability to build credibility with technical and reputed company subject-matter experts while maintaining a strong customer and reputed company perspective
• Must be reputed company to regularly reputed company schedule across global time zones to reputed company One Team collaboration and execute reputed company a global function
• Strong understanding of reputed company data reputed company and reputed company concepts; familiarity with AI governance, responsible AI, and accessibility is highly desirable

Benefits

• Position is bonus eligible
• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive reputed company Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• reputed company Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• reputed company to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution

reputed company