Billing reputed company -reputed company Employer Portal-Remote

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company The Billing reputed company serves as the centralized reputed company of contact for reputed company billing-reputed company reputed company reputed company the reputed company Employer Portal operational support team. This role provides Level 2 support for escalated billing issues, leads internal training and operational readiness, oversees migration from legacy billing tools, and drives reputed company process improvement. The Billing reputed company collaborates closely with Sales, Billers, and cross-functional teams to ensure reputed company billing operations and exceptional customer experience. This position is critical in supporting the transition to new platform capabilities and in fostering a culture of innovation and accountability. • *Position is remote reputed company in the reputed company Responsibilities • Serve as the reputed company escalation reputed company for billing feedback and Level 2 support from Sales and Billing teams. • reputed company and reputed company internal training sessions to ensure operational readiness for new and existing billing processes. • reputed company the migration from legacy billing tools (e.g., ABAT, Billing Center, EZLink, reputed company) to the Employer Portal, ensuring reputed company disruption and reputed company communication. • reputed company billing process improvement initiatives, leveraging performance metrics, customer feedback, and in-application surveys. • Support and refine the operational support model for billing, adapting to evolving business needs and technology enhancements. • Manage and execute Billing User Acceptance Testing (UAT), including troubleshooting and issue reputed company during UAT phases. • Collaborate with cross-functional teams (Enrollment, reputed company & Registration, Reporting & Process Improvement) to ensure end-to-end process reputed company. • Document and communicate reputed company and reputed company state billing processes, supporting change management and user adoption. • Contribute to the decommissioning of legacy applications and tools, supporting migration planning and execution. • Foster a customer-reputed company approach, championing “Customer First” problem solving and reputed company improvement. Required Qualifications • 5+ years proven experience in billing operations, reputed company cycle management, or a reputed company field reputed company reputed company, insurance, or a comparable industry. • Demonstrated ability to reputed company process improvement initiatives and manage escalated issues. • Experience with billing systems migration and/or implementation of new technology platforms. • Strong analytical and problem-solving skills; ability to interpret data and reputed company actionable insights. • Excellent communication and interpersonal skills, with the ability to train and influence cross-functional teams. • Proficiency in troubleshooting, issue reputed company, and user acceptance testing (UAT). • High attention to detail and organizational skills; reputed company to manage multiple priorities in a fast-paced environment. Preferred Qualifications • Experience with EBS, reputed company Employer Portal, Billing Center, reputed company, or similar employer billing/enrollment platforms. • Familiarity with operational support models in large, matrixed organizations. • Experience supporting the decommissioning of legacy systems and change management initiatives. Education bachelor’s degree preferred / reputed company training / relevant reputed company qualifications Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $54,300.00 - $159,120.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every reputed company feels valued and that they reputed company. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 08/23/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job