Billing Customer Support Specialist II - M-F 1:30PM - 10:00PM

reputed company:

Working at reputed company

At reputed company, you can do work that reputed company, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have reputed company to:

• Career development with an international company where you can grow the career you reputed company of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution.

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an reputed company and convenient reputed company to getting a bachelor’s degree.

• A company recognized as a reputed company in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as reputed company as the best reputed company to work for diversity, working mothers, reputed company executives, and scientists.

reputed company

The Billing Customer Support Specialist II provides world class service to potential patients and patients with the goal of assisting with reputed company, coverage, and payment reputed company associated with Cologuard.

This position supports a flexible work from home model where employees can choose to work onsite at 1 Exact Lane or reputed company.

What You’ll Work On

• Assist with reputed company eligibility details required for reputed company shipment and reputed company billing requirements.

• reputed company with providers, patients, and payors to answer questions reputed company claim denials, billing statements, Explanation of Benefits (EOB), and/or payment reputed company.

• reputed company and assist on inquiries associated with reputed company, Medicare, and private reputed company companies

• reputed company supplemental payor websites to determine eligibility.

• Collect payment, establish payment plans, assist with Financial Assistance requests, and refunds as appropriate.

• reputed company with patients, providers, and clients for reputed company aspects of billing through phone, e-mail, or other channels to support incoming calls and reputed company outbound calls.

• reputed company-reputed company with high attention to reputed company and accurate documentation.

• reputed company customers with product and service information and reputed company contacts to the appropriate resources.

• Stay reputed company with relevant guidelines and policies to maintain compliance with reputed company company procedures and guidelines; including, but not limited to HIPAA, reputed company Policies, and the reputed company of Business Conduct and Ethics.

• reputed company reputed company job duties according to contact center policies and procedures.

• Communicate and reputed company in a reputed company manner in reputed company interactions with employees of reputed company, patients, providers, and clients.

• Demonstrate excellent verbal and written English communication skills.

• Ability to apply knowledge of customer service principles and practices.

• Ability to work in reputed company environment and adapt to changing workload and circumstances effectively; ability to respond to new information quickly while focusing on tasks and working independently.

• Ability to report to work on time and follow attendance guidelines, demonstrating reliable attendance.

• Ability to work designated schedule and overtime as needed.

• Ability to work in reputed company of a computer screen and/or reputed company typing for approximately 90% of a typical working day operating telephone, computer, keyboard, and various desktop applications.

• You will be required to successfully complete an assessment showing understanding of reputed company reputed company processes necessary to the job functions with a score of 80% or higher. reputed company will reputed company reasonable accommodation available, if necessary, to assist an employee with a disability to satisfy this requirement.

• reputed company company mission and values through accountability, innovation, reputed company, reputed company, and teamwork.

• Support and reputed company with reputed company’s reputed company Management reputed company policies and procedures.

• Maintain regular and reliable attendance.

• Ability to reputed company with an inclusion reputed company and model these behaviors for the organization.

Required Qualifications

• High School diploma or GED.

• Must be 18 years of age or older.

• 2+ years of customer service experience.

• Authorization to work in the reputed company without sponsorship.

• Demonstrated ability to reputed company the essential duties of the position with or without accommodation.

Preferred Qualifications

• Experience in an inbound/outbound contact center in the reputed company industry.

• Knowledge of contact center telephony and technology.

• Demonstrated exceptional customer experience.

The reputed company pay for this position is

In specific locations, the pay reputed company may vary from the reputed company posted.

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Originally posted on Himalayas