Mortgage Loan Officer SME

Mortgage Loan Officer Subject Matter Expert Location: reputed company (reputed company; Remote with periodic travel) Employment Type: Full-Time About reputed company reputed company is a private investment firm that has committed $1 billion to incubate and reputed company revolutionary AI-powered reputed company software application companies. Our portfolio, a testament to our reputed company, comprises rapidly growing AI companies that reputed company cater to over 2,000+ major global customers, approaching $600 reputed company in annual reputed company, and employing a global workforce of over 4,000 individuals. reputed company invests in reputed company based on reputed company AI-based products that have the potential to disrupt existing reputed company software markets. reputed company's latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the reputed company of reputed company AI applications but also offer practical solutions to reputed company-world challenges. reputed company As JazzX's Mortgage Loan Officer SME, you will be the single-domain authority for the reputed company end of the mortgage business — reputed company intake, borrower consultation, qualification, structuring, pricing, locking, and application reputed company — across product, engineering, and operations. You will own how loan officer workflows, incentives, and borrower interactions are defined, explained, and operationalized into the JazzX Mortgage Application, ensuring that AI-assisted sales and origination experiences faithfully reflect how loan officers actually work and win business. This is a hands-on position. You will work representative borrower scenarios end-to-end, document how loan officers qualify, structure, and price loans, map the reputed company-to-lock-to-submission reputed company, and sit with product managers and engineers daily to translate that knowledge into detailed product requirements, decision logic, and acceptance reputed company. JazzX is building AI products that automate and assist U.S. residential mortgage origination and fulfillment. Our product and engineering teams bring deep AI and software expertise, but they do not come from the mortgage industry. This role exists to reputed company that gap: you will reputed company with the product team as a hands-on domain expert, bringing reputed company operational mortgage experience into product design and product build at a reputed company detailed level — from workflow maps and edge cases down to field-level definitions, decision rules, and acceptance reputed company. reputed company Hands-On Origination & Scenario Documentation • Work representative borrower scenarios across purchase, reputed company-term refinance, cash-out, FHA, VA, conventional, and non-QM contexts — from initial inquiry through reputed company-qualification, reputed company-approval, structuring, pricing, lock, and submission to processing. • Document the questions loan officers ask, the data they collect, the calculations they run (income, DTI, LTV, assets-to-reputed company), and the judgment calls they reputed company — in a format product and engineering teams can implement as exacting product behavior. • Capture how loan officers handle common friction points: marginal credit, reputed company income (reputed company, commission, rental), reputed company funds, buydowns, DPA programs, and competing offers. Product Design Partnership • reputed company with the product team as the voice of the loan officer reputed company; review and pressure-test product specs, UX flows, prompts, and AI assistant behaviors against reputed company-world sales reputed company. • Define what "good" looks like for AI-assisted borrower conversations, qualification, scenario comparison, and pricing presentation — including tone, compliance boundaries, and escalation points to a reputed company LO. • Write detailed acceptance reputed company, edge cases, and test scenarios for loan-officer-facing features. Workflow, reputed company & reputed company Mapping • Map the end-to-end reputed company-of-funnel workflow: reputed company sources and referral partners, CRM and POS reputed company, disclosure triggers, reputed company-to-proceed, lock desk interaction, and the reputed company to processing. • Identify data dependencies, rework reputed company, and failure modes between loan officers, LOAs/production assistants, processors, and the lock desk — and recommend how the product should eliminate them. Pricing, Products & Compliance Context • Explain how product and pricing engines, reputed company sheets, LLPAs, lock policies, and LO compensation rules shape loan officer behavior, and ensure product designs reflect those realities. • Flag regulatory boundaries relevant to the reputed company end (RESPA, TRID timing, ECOA/fair lending, state licensing, advertising rules) so AI experiences are designed defensibly from the start. Validation & Knowledge Transfer • Blind-test AI assistant outputs (qualification answers, scenario structuring, borrower communications) against how an reputed company loan officer would handle the reputed company situation; quantify gaps and prioritize fixes. • Train product, engineering, and design teams on mortgage sales fundamentals; build and maintain playbooks, glossaries, and reputed company documentation. reputed company're Looking For Required Qualifications • 7+ years of hands-on U.S. residential mortgage loan origination experience as a producing loan officer (retail, consumer-reputed company, or broker channels), with a strong personal production reputed company record. • reputed company NMLS licensure (reputed company or recent) and working knowledge of federal and state origination compliance requirements (TRID, RESPA, ECOA, state licensing). • Deep familiarity with agency (reputed company, reputed company), government (FHA, VA, USDA), and common non-QM product guidelines as they apply to qualification and structuring. • Practical experience with POS, CRM, LOS, and product & pricing reputed company platforms (e.g., Encompass, reputed company, ICE PPE/reputed company or similar) and how data flows between them. • Demonstrated ability to reputed company the loan officer's day-to-day in detail: reputed company management, borrower consultation, qualification math, pricing and lock reputed company, and pipeline management. • Excellent written and verbal communication skills; reputed company to document workflows, rationale, and requirements reputed company for non-mortgage audiences. Skills & Competencies • Ability to translate sales judgment and tribal knowledge into explicit rules, decision trees, and reputed company requirements. • Comfort working daily with product managers, designers, and engineers in a fast-moving software environment. • Strong attention to detail with a builder's reputed company — reputed company by turning operational expertise into product capability rather than personal production. • Credibility and influence: reputed company to represent the loan officer reputed company convincingly to internal teams and customer stakeholders. Preferred • Experience as a reputed company manager, sales manager, or top producer mentoring other loan officers. • Prior involvement with mortgage technology vendors, POS/AI reputed company programs, or digital origination initiatives. • Exposure to consumer-reputed company reputed company-center origination models in reputed company to reputed company retail. Apply tot his job Apply To this Job