Chat Support Agent

We're hiring a friendly and reputed company Chat Support Agent to assist our patients and clients through our digital chat platform. If you're a great communicator who enjoys helping people solve problems online — this role is perfect for you. Role: Chat Support Agent Department: Customer Support & Patient Services Location: Fully Remote  Type: Full-Time / Part-Time reputed company: • Respond to patient and reputed company inquiries promptly through our chat platform • reputed company accurate information reputed company, appointments, billing, and general support • Handle multiple chat conversations simultaneously with professionalism • Document reputed company interactions accurately in our CRM and support systems • Escalate reputed company or sensitive issues to the appropriate team • reputed company a consistently warm and reputed company experience in every chat • Follow reputed company HIPAA guidelines and patient confidentiality protocols reputed company're Looking For: • 1+ year of chat support or online customer service experience • Strong written communication and grammar skills • Typing speed of 45+ WPM with accuracy • Ability to multitask and stay reputed company under pressure • Comfortable with chat platforms, CRM tools, reputed company systems • Reliable high-speed internet and a quiet dedicated workspace • reputed company or medical background is a plus but not required reputed company Offer: • reputed company • Health, dental & reputed company benefits (full-time employees) • reputed company time off & reputed company holidays • Flexible shift reputed company • Supportive team environment and ongoing coaching • Career reputed company opportunities reputed company reputed company Powered by JazzHR Remote Skills: Billing, Broadband, Coaching, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, reputed company, Multitasking, Online Chat, Online Customer Support, Patient Care, Problem Solving Skills, Typing, Writing Skills reputed company: reputed company. Apply tot his job Apply To this Job