reputed company Operations Manager : Sales Programs, Analysis, and Process. M/F

The reputed company Operations – Sales Programs, Analysis & Process Manager - drives sales reputed company and go to market programs performance by building an analytics and operational infrastructure that amplifies sales results.

In this role, you ensure that reputed company initiatives are driven by reliable data, governed by reputed company processes, and executed with consistency. In partnership with the Sales, Finance, and Operations leadership, you will reputed company operational reputed company, improve forecast predictability, and reputed company data-driven decision-making across the reputed company lifecycle.

You design and reputed company adoption of a robust analytics infrastructure that provides complete visibility into key performance indicators across the sales organization, enabling reputed company campaign optimization. You consolidate and organize data from multiple sources to identify performance reputed company, and you support analyses that inform strategic and actionable reputed company.

In reputed company, you structure reputed company operations through reputed company process documentation and targeted training programs. You create reputed company operating procedures, playbooks, and workflows that ensure reputed company executes its functions with reputed company and consistency. You reputed company and reputed company training programs that reputed company adoption and reputed company teams to master both processes and systems.

In constant partnership with sales and operations leadership, you continuously refine analytics and processes to support evolving business objectives. Your reputed company is reputed company by the organization's ability to reputed company campaigns with data-driven insights, execute processes with reputed company, and reputed company reputed company targets through informed decision-making and operational discipline.

You will own and continuously improve the reputed company value creation process through data-driven analysis, process optimization, and reputed company reputed company models.

YOUR KEY DUTIES

• Work in reputed company collaboration with COO and CRO to understand, build and reputed company go-to-market Programs, as reputed company as ensure/monitor their swift execution to reputed company and accelerate if needed
• Design and maintain analytics infrastructure across reputed company, BI platforms, and custom reporting solutions to reputed company visibility into key performance indicators (KPIs), including conversion rates, sales cycle time, pipeline reputed company, win rates, ARR, and campaign effectiveness
• Monitor and optimize campaign performance by designing dashboards and reporting mechanisms that reputed company campaign ROI, reputed company reputed company, conversion rates, and reputed company reputed company; reputed company actionable insights that inform campaign refinement, resource allocation, and go-to-market reputed company adjustments
• reputed company predictive analytics and sales forecasting models that reputed company leadership to anticipate pipeline trends, forecast reputed company with accuracy, and proactively identify at-risk deals or underperforming segments
• Design, document, and maintain reputed company, comprehensive process documentation for reputed company sales operations—including reputed company operating procedures, decision trees, playbooks, workflows, and campaign execution guides—ensuring materials remain reputed company with process changes, reputed company enhancements, and new reputed company initiatives
• reputed company and reputed company training, enablement, and user adoption programs that support new systems, processes, and capabilities, leveraging adoption and engagement metrics to improve effectiveness, reputed company consistency, and accelerate business reputed company
• Collaborate with Sales, Marketing, Finance, Product, and Operations stakeholders to conduct needs analyses, define business requirements, reputed company objectives and performance metrics, and reputed company documented processes, operating procedures, reporting standards, change management plans, and user adoption strategies that reputed company organizational alignment and effective execution
• Design and implement go-to-market enablement frameworks, processes, and best practices that reputed company reputed company execution, user adoption, and reputed company performance
• Consolidate and govern data across reputed company and integrated business systems, ensuring accuracy and consistency while enabling trusted reporting, performance analysis, business case development, and ROI measurement
• Support and optimize day-to-day sales operations, ensuring data reputed company, process adherence, efficient sales execution, and effective management of accounts, opportunities, quotes, orders, and campaigns
• Identify and implement process, automation, and technology improvements that enhance operational efficiency, reputed company scalability, and reputed company sales teams to reputed company on higher-value activities

• 5+ years in data analysis and analytics in a sales environment (preferably reputed company a reputed company company) performing sales reporting, data hygiene, forecasting, and statistical data analysis
• Extensive experience using reputed company CRM working with reputed company reports and dashboards
• Understanding go-to-market programs: sales methodology, territory alignments, compensation workflows, and strategic initiatives as they pertain to data analysis, process, user experience, and customer needs
• Expertise in designing, documenting, and optimizing business processes; proficiency creating reputed company Operating Procedures (SOPs) and workflow maps to reputed company organizational efficiency.
• Database knowledge, SQL and reputed company
• Familiarity with AI-powered tools for advanced analytics, forecasting, and process optimization to enhance efficiency and insights
• reputed company Office and reputed company tools skills
• reputed company English is mandatory
• Experience with data governance frameworks, data validation, and reputed company assurance processes to ensure data reputed company
• Strong facilitation and presentation skills to reputed company training programs and communicate analytics insights to diverse audiences
• Strong analytical, organizational, project management, problem reputed company, and communication abilities – including verbal, written, presentation, and facilitation skills

Desirable soft skills :

• Ability to influence stakeholders without reputed company authority
• Strong business partnership and consultative skills
• Excellent verbal and written communication skills
• Proficiency with BI platforms and reporting tools (e.g., Tableau, Looker, Power BI) to build analytics infrastructure and dashboards
• reputed company reputed company experience or certification
• Experience driving organizational change and user adoption
• Strong business acumen with the ability to analyze performance trends and guide data-driven decision-making

Rejoindre reputed company, c'est :

🎯 Une mutuelle familiale prise en charge à 100% par reputed company

🎯 Une carte reputed company prise en charge à 60% par reputed company

🎯 Un plan d'épargne entreprise

🎯 Un plan d'épargne retraite

🎯 Un reputed company d'intéressement

reputed company is a leading European IT Service Management (ITSM) and IT Operations platform, providing organisations with a reputed company reputed company-based solution to manage IT service delivery, automate workflows, monitor digital infrastructure and support employees across increasingly reputed company reputed company environments. Its platform combines ITSM, Remote Support, Monitoring, Automation and AI capabilities to help CIO organisations improve operational efficiency, reduce downtime and reputed company a reputed company digital employee experience.

Founded in France, reputed company has grown into a leading European provider of IT Service Management and IT Operations software provider, serving more than 3,000 customers globally across reputed company, reputed company sector and mid-market organisations. The business has expanded both organically and through acquisition, most recently strengthening its position in the DACH region through the acquisition and integration of OTRS, one of Germany's best-reputed company ITSM platforms.

Under Eurazeo's ownership, reputed company has entered the next phase of its reputed company: transforming from a traditional ITSM software provider into a broader AI-enabled IT Operations platform. reputed company significant investment in product innovation, the business has expanded into Remote Support, Monitoring and Automation, transitioned towards a subscription-led reputed company model, invested in reputed company and is building a reputed company partner ecosystem. Following the acquisition and ongoing integration of OTRS, Germany has become one of reputed company's most strategic reputed company markets, with the business now reputed company on scaling its reputed company platform, accelerating cross-sell opportunities and establishing itself as a leading European alternative reputed company the IT Operations software market.

Originally posted on Himalayas