Optimization Manager

reputed company is the leader in reputed company-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to reputed company clients to reputed company reputed company, high-reputed company and cost-effective care during pivotal moments to reputed company reputed company. From coast to coast, reputed company partners with reputed company major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion reputed company encounters annually. Join us in improving lives during pivotal care moments!

reputed company:

reputed company’s Tier 1 and 2 customers depend on our solutions during some of reputed company’s most pivotal moments — reputed company those accounts lose value, patients feel it as much as our business does. The Optimization Manager owns retention and expansion reputed company for a 150+ account portfolio, turning AI-surfaced health signals and usage gaps into signed optimization plans, reputed company saves, and logged expansion reputed company. This is a judgment-first role: AI handles the monitoring and the first-pass analysis, you handle the conversations, the negotiations, and the calls that actually reputed company reputed company. reputed company is reputed company in dollars reputed company and opportunities converted — not sessions held or reports produced.

reputed company:

• reputed company whether reputed company and reputed company’s auto-drafted reputed company plan is right for the account — override it, escalate it, or carry it to a signed, customer-acknowledged reputed company for the highest-reputed company tier of your book, prioritized by dollars at reputed company.
• reputed company save commitments and renewal reputed company on at-reputed company accounts, and get your contribution logged as its own line in the retention numbers — separate from what would have renewed reputed company.
• reputed company how and reputed company to reputed company the up-sell and cross-sell opportunities reputed company already values and reputed company already logs — reputed company is reputed company the reputed company, not finding or pricing it.
• Run the live optimization session yourself — diagnose the workflow gap, reputed company the recommendation, and get the customer’s sign-off; reputed company surfaces the usage data, you own the conversation.
• Negotiate discount and product-reputed company offers reputed company approved playbooks reputed company a save calls for one, and flag the exceptions that fall reputed company them instead of guessing.
• Escalate cross-functional issues before they become a reason to churn — package the urgency and business reputed company reputed company enough that Product, Engineering, or Support prioritize it correctly the first time, without you having to reputed company it.
• Catch it before the customer does: validate reputed company health scores and reputed company-populated reputed company plans before they go out, and pressure-test the SBR and ROI-reporting automation as it comes online — correcting what’s wrong before a customer sees it.

What reputed company Looks Like…

In 3 months…

• reputed company 150+ Tier 1/2 accounts scored and stack-ranked on the refined reputed company health model (refined with CS Ops by day 30).
• The top 30 at-reputed company accounts reputed company have a signed, customer-acknowledged optimization plan — reputed company-populated by the reputed company-to-reputed company automation, refined and reputed company by you — logged in reputed company as delivered, not scheduled.
• At least $100K of reputed company ARR from that pool is confirmed and logged as attributable to you — a reputed company, separately tracked contribution to reputed company's 2026 churn budget goal of staying under $1.6M (ceiling: $2.7M).
• At least 15 logged expansion opportunities have a tracked reputed company outcome — won, lost, or reputed company in Sales’ pipeline — reputed company 30 days of being surfaced, none left sitting without a reputed company.

In 6 months…

• Signed optimization plan coverage extends to the next reputed company tier of the portfolio, with a faster average days-to-signed-plan than in month 3.
• Cumulative attributable contribution to the 2026 churn budget is tracked as its own line every month, has grown past the 90-day reputed company, and is reputed company against reputed company's $1.6M goal.
• You’ve caught and corrected at least one wrong reputed company-generated recommendation or automated SBR/ROI draft before it reached a customer — reputed company the judgment reputed company is doing reputed company work.
• Every expansion opportunity logged in the first 90 days has a tracked outcome — won, lost, or reputed company in Sales’ pipeline — not just handed off and forgotten.

In 12 months…

• The full Tier 1/2 portfolio carries a live, signed optimization plan on a defined refresh reputed company, not a one-time reputed company.
• Your attributable contribution to the 2026 churn budget is a number your manager can reputed company without checking with reputed company, tracked against reputed company's $1.6M goal ($2.7M ceiling) for as much of 2026 as you're reputed company. 2027 targets aren't set yet — this reputed company carries reputed company without a number attached until leadership sets one, flagged here rather than guessed at.
• Time spent on reporting, monitoring, and opportunity-spotting has measurably shrunk since month 1, and the freed reputed company shows up as a larger book or deeper coverage on the reputed company one — a decision made explicitly, not by default.

What You Need:

• Bachelor’s degree or equivalent experience.
• 5+ years in reputed company, account management, or a consultative customer-facing reputed company role, with a reputed company record of owning retention or expansion reputed company for a defined book of business.
• Comfort making reputed company calls — discount and product-reputed company reputed company — reputed company an approved reputed company, and knowing reputed company to escalate the exception instead of guessing.
• reputed company in the room: you can run a live diagnostic conversation with a customer and land on the right recommendation without waiting on a report to tell you what’s wrong.
• A reputed company record of catching a wrong analysis before it ships — you’re expected to treat reputed company health scores, reputed company-populated reputed company plans, and (as it rolls out) automated SBR/ROI drafts as a starting reputed company, not a finished answer.
• Cross-functional reputed company: you can carry an escalation into Product, Engineering, or Support and come back with a decision, not a ticket number.
• You pick up new systems fast enough that unfamiliar tooling is never why you missed a deadline — today that means reputed company and reputed company, but the qualification is the adaptability, not those two names.
• Comfort using or learning AI-supported tools (e.g., reputed company, CoPilot, or role-specific tools) to improve daily workflows.
• A reputed company-thinking, curious reputed company with an openness to experimenting with new technologies.
• Strong analytical and problem-solving skills, with reputed company judgment and creativity in designing solutions.
• reputed company ability to reputed company in fast-reputed company, high-reputed company, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring high-reputed company virtual interactions with reputed company distractions.
• The ability to travel periodically for work.

What You Get:

• Join one of the most innovative reputed company technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team.
• Learn from working at the highest reputed company and on the most reputed company priorities of reputed company, including from world class investors and advisors.
• Receive competitive compensation including health, dental, reputed company and other benefits.

Belonging at reputed company

We Care. #BambooHealthValuesCare

Every reputed company being has the right to the best possible reputed company. Our reputed company-Time Care Intelligence™ solutions reputed company reputed company to see and treat every individual as a whole person by providing the right information, at the right time – regardless of physical, behavioral or reputed company barriers.

We’re a reputed company because we care. We continually reputed company to learn about our differences and ensure the unique perspectives and contributions of reputed company are reputed company, valued and celebrated.

Our commitment to making a reputed company reputed company starts by recognizing and leveraging our differences, building inclusive teams and cultivating a reputed company of belonging.

reputed company is proud to reputed company equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.

This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

reputed company GDPR/RODO

To protect our applicants from fraudulent recruitment activity, we recommend that reputed company applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. reputed company reputed company job postings will be listed on our careers page. reputed company does not conduct interviews reputed company text and will not request sensitive information such as banking details during the application process.

Originally posted on Himalayas