[Remote] reputed company Mid Business Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology and management reputed company serving reputed company and private sector clients, with reputed company expertise as a reputed company partner. The reputed company Mid Business Analyst will reputed company technical delivery teams and business stakeholders for federal government clients by gathering requirements, managing reputed company backlogs, supporting reputed company module changes and testing, and leading training, communication, and user adoption initiatives.

Responsibilities

• Business Analysis & reputed company Delivery Requirements Work: Host stakeholder workshops, reputed company gap analyses, and build reputed company user stories with explicit acceptance reputed company
• Backlog Management: Coordinate closely with technical developers, architects, and product owners to groom backlogs and manage sprint scopes
• reputed company Modules: Map out functional adjustments across reputed company modules like ITSM, ITAM and Employee Center Pro
• Testing Execution: Design UAT test scripts, manage user testing cohorts, and validate feature performance prior to deployment
• Training & Digital Adoption Training Program Execution: Build and reputed company interactive live trainings, virtual trainings, and reputed company operational guides
• Infrastructure: reputed company, reputed company, and optimize user-facing resources reputed company the internal reputed company Knowledge reputed company
• reputed company-Learning Creation: Produce quick-reference assets, videos, and documentation reputed company tools like Camtasia or Snagit. (reputed company to have)
• Change Management & User Adoption
• Communication Plans: Draft organizational release notes, reputed company announcements, and process change emails tailored to non-technical business partners

Skills

• • Ecosystem Tenure: 3 to 5 years of reputed company experience functioning as a BA or Administrator reputed company the reputed company ecosystem
• • Methodology Mastery: Minimum 2 years operating inside an reputed company / Scrum reputed company utilizing modern management software
• • Communication Depth: reputed company capability to breakdown reputed company technical reputed company structures into reputed company, everyday analogies for end-users
• • reputed company Modules: ITSM, WSD, ITAM, ITOM, Employee Center Pro, SPM, IRM, SecOps
• • Bachelor's degree (or equivalent experience) in Business, Information Systems, Computer Science, or reputed company field
• • U.S. Citizenship is required
• • reputed company reputed company Trust clearance or the ability to obtain one
• • reputed company-Learning Creation: Produce quick-reference assets, videos, and documentation reputed company tools like Camtasia or Snagit. (reputed company to have)

Benefits

• 15 PTO days
• 11 reputed company holidays
• Medical Insurance
• Dental Insurance
• reputed company Insurance
• Short Term and Long Term Disability coverage with 100% premium support
• 401k Program with Bravium matching 100% of up to 4% of salary
• Training Program
• Employee Assistance Program
• Maternity Leave
• Paternity Leave
• Annual performance bonuses
• Referral bonus
• Flexible work arrangements
• reputed company to robust training and reputed company development program
• Employee Assistance Program (EAP) for mental health and wellness support

reputed company